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7800 Universal Blvd, Orlando, FL, 32819, United States
Get directionsLocation is great. The staff is very friendly n helpful. The cleanliness was five star. It's a nice place for kids n adults. I'll surely would book this hotel again
Business response:
Shannon, thank you for this wonderful review. We're looking forward to your next visit. When you're making your plans please visit our website to see if there's a package that suits your needs. We have attraction packages, dining packages and more.
Business response:
Thank you Sherrie. We really appreciate this wonderful 5 star rating and hope to see you again soon!
Very nice hotel, clean and the staff is super friendly. Would stay here again
Internet connection very poor No response
Business response:
I am sorry to hear you had difficulty with your internet connection. This is unusual. Typically we receive very high scores with regards to our WiFi. I hope you were able to speak with someone during your stay to get this corrected. I'm sure it won't be a problem the next time you visit with us and we do hope you'll try us again.
Business response:
Daniel, thank you for updating your rating. It's great to see you did enjoy your experience. Thank you.
The services here are awesome! Everyone friendly! The place is very clean the place is big! My experience here was great �Our refrigerator wasn't getting cold enough called the front desk there was someone knocking at the door � in 5mins. Changing it out! I was by the pool and as I was leaving to throw away my trash I accidentally threw my car keys in there. Went to the bar next to the pool and asked for help getting keys out! The lady at the bar called the front desk someone was there in 5mins. No lie I think her name was B... read more
Business response:
We are so glad to know how much you enjoyed your experience with us. Thank you for sharing this great review and rating. We hope you'll visit again soon. If you didn't get a chance to check out Universal's new Volcano Bay we hope you'll return to check it out and stay with us again.
It was great except for the loud the air conditioner. Made it hard to fall a sleep
Business response:
Gigi, thank you for sharing this review. It's great to know you enjoyed your stay and will definitely share your experience with regards to the air conditioner. You may be interested to know that our rooms are next in our renovation and that may help.
Crowne Plaza Orlando - Universal Blvd, an IHG Hotel has a 4.1 star rating with 3,704 reviews.
Crowne Plaza Orlando - Universal Blvd, an IHG Hotel is open now. It is open 24/7.
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