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3571 Village N Blvd SW, McDonald, TN, 37353, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
The staff treats you like your satisfaction is of utmost importance. I have purchases 2 vehicles from them despite a geographical distance and when I am ready for another car Victory will be my destination!
Business response:
John, thank you for the review and the repeat business. Enjoy that beautiful new car when the warmer weather hits!
Sales was great but HORRIBLE upper management. Had an issue after my purchase and they have completely ignored my concerns and haven't bothered to even return a call. Found out they flat out lied to me. Customer service is clearly not their 1st priority.
Business response:
Thank you for reaching out, Anne. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide and get you the answers you’re looking for. I hope you’ll give me a call at your earliest convenience. - Joel Ryan, General Sales Manager, (833) 997-0440
Keith and staff made the buying experience pain free. Purchased a 2021 Ram bighorn didn't take long at all to close the deal and drive away.
Business response:
Thank you for the review, Bill and thank you for the business. Enjoy that beautiful new truck!
Had an excellent experience with Scooter Paschall. Great dealership, could not have asked for better. I've bought and sold quite a few vehicles and without a doubt David Taylor Chrysler was the best. Thank you Scooter Paschall
Everything! Excellent experience! Thanks Bryce for all your help!
diagnosed the problem and took care of it in a timely and very professional manner
Horrible customer service.
Business response:
Cassandra, we are sorry to hear about your experience, as we strive to provide excellent customer service to every customer. Please reach out to customerservice@victoryjeep.com if you would like to discuss.
always get excellent service there
When looking for a vehicle, go see Chandler Bohannon! He’s such a sweet young man! Super informative and helpful!
Crown Chrysler Dodge Jeep Ram Cleveland has a 4.6 star rating with 1,778 reviews.
Crown Chrysler Dodge Jeep Ram Cleveland is open now. It will close at 7:00 p.m.
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