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Visit Critz BMW to enjoy exceptional BMW sales, service and financing. Our BMW dealership in Savannah, GA, offers the new and pre-owned BMW inventory you deserve. And with our expert BMW service, you'll get the repairs and maintenance you need at our Savannah BMW dealer, where We Make It Happen.
7000 Abercorn Street, Savannah, GA, 31406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Stephanie, thank you for your business and the five-star rating! We appreciate your feedback.
Business response:
Sylvia, thank you for rating your recent Critz experience! We appreciate your feedback and business!
Gil is the BEST service adviser ever!! Professional, courteous, and efficient.
Business response:
Frank, thank you for the kind words about Gil! We appreciate your business!
Great service and David M made us feel very appreciated. He worked with us on all of our issues and kept me informed of the service progress. We felt that David and Critz treated us like they really cared that we were treated well. First class customer service.
Business response:
Tim, thank you for the kind words about your recent BMW Service Visit. We appreciate your business and five-star rating! Have a great weekend!
Business response:
Mallory, I’m sorry you are unhappy with your Critz experience. Thank you for speaking with me and sharing your feedback. Our Service Manager will be in touch with you first thing in the morning.
I called to ask a question and was redirected three times. Finally my phone number was taken and I was called. No was help offered, no one asked what my problem was. The young lady, Sandy, just asked me to bring my car in which is a 4 hour round trip for me. I think the question I had could have been addressed on the phone. How bad is that for service?
Business response:
Hi Janice, I apologize for the lack of communication you experienced. I’d be happy to get the right person to contact you to further discuss your service question. Please call me directly at 912-629-7031 or email emily@critz.com so we can get this resolved immediately.
So far, so good. Took Cascada in for first service and all went very good. Service personnel were friendly. Am holding off on 5star rating until next appointment for comparison.
Business response:
We appreciate your feedback and hope to gain a five star rating at your next appointment! Have a great weekend!
I always have great service from my advisor David.
Business response:
Karin, we’re thrilled to hear about your great BMW service. We appreciate your feedback and business! Happy New Year!
Excellent service. Staff compassionate and caring. Issues with my BMW were addressed in a timely manner.
Business response:
Rufus, thank you for sharing your feedback and for the kind words. We appreciate your business! Happy Holidays!
Critz has a 4.7 star rating with 149 reviews.
Critz is open now. It will close at 6:00 p.m.
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