The service I received was unacceptable. There was lack communication and info for customer, it was a up hill battle to find out what was going on with my vehicle. And as a paying customer, I was left stranded with no explanation to should I get a rental etc.. while whatever went on. Even after that my vehicle was used as a trash can to dump items in.
Painless Experience. Cedric was great!
I don't believe in luck, I believe in trust and understanding, I've been with MRS MICHELLE MIDRED for some years and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker today. Scammers are everywhere but to find a reliable trader like MRS MICHELLE MIDRED, Hash is not an easy task and my advice for you all is to co… See more
Business response:
Hi Ene, We are sorry your service wasn't satisfactory. Unfortunately the part was on back order because of the Covid shutdown, but we certainly should've communicated better! We've shared your remarks with the cleaning company to ensure this doesn't happen again. Thank you for sharing your feedback.
In September I contacted critz about an issue I was having with my vehicle. I took it in, they had to order the part and said it would take a couple weeks. They didn’t contact me when the part came in and I’ve been periodically checking in. So 3 months later.... here I am they have the part, I made the appointment for a day when a loaner car would be available.
This morning, I woke my 3 young homeschool children up got them dressed and headed out the door to be on time for my drop off appointment. Yay!
Coming from Richmond H... read more
Business response:
Hi Ene, We are sorry your service wasn't satisfactory. Unfortunately the part was on back order because of the Covid shutdown, but we certainly should've communicated better! We've shared your remarks with the cleaning company to ensure this doesn't happen again. Thank you for sharing your feedback.
Horrible. STAY AWAY!! Mercedes service department is a scam. They will overcharge you and not fix the problems with your vehicle but create more issues.
Best Salesman Ever(Greg Haywood). Come see me.
I recommend seeing Carlos Vignolo.
The service department at Critz Buick GMC was able to diagnose and solve the issue on our 2011 GMC Savana Passenger van successfully and at minimal cost! We had had multiple issues with our vehicle for months and had sought service from multiple mechanics and another GMC dealer without success. The other guys took the diagnostic report as gospel and did not use good old fashioned mechanical know how to solve the problem. Not only did the service tech at Critz Buick GMC find the issue and solve it, he insisted on making sure ... read more
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