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Critz

4.7

About this business

Visit Critz BMW to enjoy exceptional BMW sales, service and financing. Our BMW dealership in Savannah, GA, offers the new and pre-owned BMW inventory you deserve. And with our expert BMW service, you'll get the repairs and maintenance you need at our Savannah BMW dealer, where We Make It Happen. 

Location details

7000 Abercorn Street, Savannah, GA, 31406, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7149 reviews
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Judi Lovett's profile image
Judi Lovett 
8 years ago

I was in and out with a loaner within five minutes. My car was ready for pickup before my lunch break, (perfect timing). Thanks 

Business response:

Judi, thank you for sharing your experience with us. We appreciate your business and hope you have a great weekend! 

Tim Parker's profile image
Tim Parker 
8 years ago

I dealt with Joe the service writer very professional very prompt at communicating what's wrong and how to fix it. 

Business response:

Tim, thank you for sharing feedback on your recent Critz BMW service experience. We appreciate your business! Have a great weekend! 

Lisa Carter Carter's profile image
Lisa Carter Carter 
8 years ago

Will NEVER do business with Critz again! Worse "customer service" ever! 

Nakia Tremble's profile image
Nakia Tremble 
8 years ago

I just purchased a car a few days ago and it was a awesome, hassle free experience. Bianka and the entire team there are amazing! If you're looking for a luxury vehicle and to be treated well choose Critz! 

Business response:

Nakia, Thank you for the kind words about your recent Critz experience. We think Bianka and our Mercedes-Benz sales team are amazing, as well. We hope you are enjoying your new GLA250! Happy driving :) 

Bryan Schoeffler's profile image
Bryan Schoeffler 
8 years ago

Service Dept needs improvement. Disappointed in their service. Don't do what they say they will do. 

Business response:

Bryan, I'm sorry to hear you're disappointed with your Critz experience. Please contact me directly if I can be of assistance - 629-7031 or emily@critz.com. Best, Emily Dover 

Priscilla Marshall's profile image
Priscilla Marshall 
8 years ago

I really enjoyed my experience with Robbie he was great and very helpful. 

Business response:

Priscilla, Thank you for sharing your Critz experience with us. We think Robbie is great too :) We appreciate your business, and hope you are enjoying your Acadia! 

Patt Dyal Saunders's profile image
Patt Dyal Saunders 
8 years ago

Charles is absolutely the best service advisor. EVER!!! 100 percent satisfied! 

Business response:

Patt, we think Charles is the best too and appreciate your kind words about him! Thank you for your business and for sharing your experience with us. 

Kristin Burk Latham's profile image
Kristin Burk Latham 
8 years ago

Took my Buick Enclave in Thursday to have the oil changed and someone went through my center console and stole the cash I had in there. My husband took his GMC Sierra in the next day for an oil change and they flat out lied yelled him they had washed and vaccines his car. When my husband pointed out that they clearly hadn't done either, the response was "Oh, guess we aren't doing those today" and sent him on his way. 

Business response:

Kristin, We are glad we were able to resolve this issue. Thank you for your business and for taking the time to share your experience. We appreciate your feedback, and look forward to seeing you soon! 

Diane Bowen Robbins's profile image
Diane Bowen Robbins 
8 years ago

Josh, is the best in the service dept. He does excellence work!!! 

Business response:

Diane, We think Josh is the best too! Thank you for the kind words and for the five-star rating! 

Frequently asked questions about Critz

How is Critz rated?

Critz has a 4.7 star rating with 149 reviews. 

When is Critz open?

Critz is open now. It will close at 6:00 p.m.  

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