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Covert Lincoln

4.0

About this business

Location details

11514 Research Blvd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
SunClosed
4.0886 reviews
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Glenn Kessler's profile image
Glenn Kessler 
5 years ago

Since I bought my car in late January, I have not received a reply to any of my emails about my sales and car pick up experience. I sent the emails to different people including the GM, Sales GM, and Internet Director. All of my emails highlighted areas of improvement and my willingness to discuss this so they can see if they need to change any procedures to make sure it does not happen again. My first email was sent in late January after I bought the car, and my last one was a few weeks ago in response an email from Ryan O'... read more

Ursula Bryant's profile image
Ursula Bryant 
recommend  Recommended
5 years ago

I would like to give a big thanks and virtual hug to Michael Bankston and. Mr. Reggie (THE FINANCE MAN!)! This dynamic duo assisted me not just once but twice in the purchase of my MKZ's. I was fortunate to purchase one in December. I wasn't satisfied with the features so I contacted Michael. He assisted me in finding the perfect MKZ while buying back the one from December. Reggie worked his magic and I'm driving my new car with affordable notes and I can still eat a nice steak. Thank you Westpoint for turning this Toyota gi... read more

David Lee's profile image
David Lee 
recommend  Recommended
5 years ago

I took my Ford Taurus in for repairs, The Service Advisor Jennifer E was awesome. She was able to get a quote to me quickly and get my car repaired in a timely matter. 

Maryann Schlaak's profile image
Maryann Schlaak 
recommend  Recommended
5 years ago

I just purchased a Ford flex, Deml ford was very accommodating helping me find the right vehicle. The finial purchase process was easy, friendly and helpful. Loving my Flex thank you 

Nicole Mancuso's profile image
Nicole Mancuso 
recommend  Recommended
5 years ago

Amazing customer service! Gene Webb went above and beyond. He had someone come to my house and pick up my truck for service and drop a rental off for me. :) They ended up getting everything completed in one day/record time too. I use to dread taking my truck into service because it was such an unpleasant experience. Now it's night and day difference in how the service department operates. Way to go guys for making happy customers!! 

Zac Ken Kolbe Bamer's profile image
Zac Ken Kolbe Bamer 
5 years ago

Bought a nice truck, had some issues regarding to pass state inspection due to a “tuner” on the vehicle which they promoted in the add but had to remove before giving me the truck and after purchase. Then processed to cost me $100+ in toll bills with my trade in that should not have been in my name and with the txtag removed from the vehicle, proceeded to not take responsibility for the bills. Happy with the vehicle, but not happy with the terms that came after purchasing. 

Simon Riedeman's profile image
Simon Riedeman 
5 years ago

I purchased a vehicle about a month and a half ago and never felt more played. I was sold a vehicle that had a blownout break caliper, miss bolts from the bell housing and started. Its currently getting fixed (NOT BY THEM) and when I went in to see if the car even had a inspection I never even got an answer. I talked to service and the gentlemen got defensive pretty much telling me not his problem, he then walked me to the sales manager and he wasnt much help to. I wouldn't recommend this place as of now because of the shady... read more

Cara Casey's profile image
Cara Casey 
recommend  Recommended
5 years ago

Eric was great. I would recommend him to anyone!! 

Heather Rhea's profile image
Heather Rhea 
5 years ago

So sick of seeing Nourse everywhere in Chillicothe 

Frequently asked questions about Covert Lincoln

How is Covert Lincoln rated?

Covert Lincoln has a 4 star rating with 886 reviews. 

When is Covert Lincoln open?

Covert Lincoln is open now. It will close at 8:00 p.m.  

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