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Cousin's Air, Inc.
- Heating & Air Conditioning/HVAC
- Deerfield Beach, FL
About this business
For more than 25 years, Cousin’s Air has been providing top-quality air conditioning services in South Florida, including fast, reliable repairs, installations, replacements, and routine maintenance. Their highly-trained technicians are well-equipped to service all major makes and models, and they offer a huge selection of AC and indoor air quality products for your next installation. Whether you need duct cleaning, electronic air cleaner installation, AC services for new construction, or an annual air conditioner tune... read more
Location details
3300 SW 15th St, Deerfield Beach, FL, 33442, United States
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Happy with their service so far. Service director is always accessible to talk to if any issue is of concern.
Business response:
Thank you for choosing us, we appreciate your business.
Excellent service, quick, reliable, and trustworthy. Cousins air is the best!!!!!
They are very efficient, on time, and do everything electronically too.
Used Cousins 1st time today for duct work...needed a "return" installed. Cousins came recommended from our neighbor and definitely met my expectations. As satisfied as can be. Excellent workmanship. A pleasure to have in the house for a few hours. Great team. Job well done. EDIT: 1st annual Maintenancetoday. Visit went well. Expectations met and appreciated.UPDATE. COUSINS was here today to follow up. Outstanding company to deal with. Businesses should learn from them.
Just had my bi-yearly A/C check up. On time and very professional.
I have been using Cousins Air for semi annual maintenance for a couple of years and have been thoroughly pleased with the service. I, especially, appreciate the the assignment of the same technician to our account. The tech is always on time and conscientiously proceeds through his checklist in servicing all components of the system. I highly recommend Cousins Air Conditioning.
They respond quickly and effectively. Very professional. I recommend ************.
I use Cousins Air for all my rental properties as well as for ********************. The technicians are always on time and polite and clean. Highly recommend them for any AC needs.
Business response:
Thank you so much for always choosing us, we truly appreciate your loyal and continued business.
On August 13, 2022, at 9:00 p.m., I called Cousins Air to say the two year old Carrier Air conditioning system was not working. They informed me that by 11:00 p.m. someone would be out. I explained the house is over 80 degrees. By twenty minutes to 12:00 mid-night no one came. I called service department and they could not advise me any further just stating that someone would be coming but they didn't know when a gentleman by the name of ******* would arrive. The system is just two years old and this is the second time in tw... read more
Business response:
Hi ******. We are very sorry to hear you were displeased with the service. You called after hours at 10:30pm, that was our on call they do not know locations of technicians and book slots available, unfortunately our on call technician worked from 7am until 10pm and went to sleep and did not respond to on call as they made several attempts. Our office hours are M-F 7am-5pm after that you get our on call who try their best with what they are given. We are working on trying to get multiple on call techs as working so many hour... read more
Frequently asked questions about Cousin's Air, Inc.
How is Cousin's Air, Inc. rated?
Cousin's Air, Inc. has a 4.9 star rating with 2,378 reviews.
When is Cousin's Air, Inc. open?
Cousin's Air, Inc. is open now. It is open 24/7.
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