Cottonwood Crossings Apartments

Giovanni N 

on BBB

3 years ago

horrible customer service never coming to fix anything regret moving here 

De E 

on BBB

3 years ago

Do NOT live here or in any of JRK properties. They are horrible! At first management at their Fall River, MA apartments (Royal Crest) was nice but went down hill fast. They kept raising rent but the quality of the place went downhill. The manager there is very rude. Every year the pool was never opened on time (always pushed back) and when they did finally open the pool it was dirty and green slim on the bottom of the pool. During covid and the height of the pandemic in 2020 management sent out mean and threatening letters h... read more

Julie K 

on BBB

3 years ago

It's a scam they take a deposit and application fee $453.00 before your approved for an apartment and then don't refund you If you don't meet the qualifications. Robbery this should be illegal 

Katy M 

on BBB

3 years ago

been in our apartment for 3 weeks. It is awful. my apartment was so dirty when I moved in. new countertops are not put in correctly, dishwasher fall open because it is not screwed in correctly, the garbage / recycling area is over flowing I consider this a safety and health issue. Pool has been closed since I moved in fitness center can only be used when the office is open for business. it was advertised as 24 hour operation. Run and don't rent from JRK proprty. 

Dawne E 

on BBB

3 years ago

Horrible experience! Paid to include a storage unit that ended up with water drainage damaging my property. Ended up with mold on my possessions and they denied ever being made aware of it even though I went to the office and tried to tell them about it. The receptionist's answer was "Take it up with your renter's insurance." I even said "Don't you want to look at it? It's your storage unit!" So disgusted with this company and their staff. Then they took me to small claims court for rent they want AFTER I moved out. I signed... read more

Antonio M 

on BBB

3 years ago

Jrk properties is the worst. I rent at shadow ridge at southlands in aurora co and they have the worst management. No space for parking literally only like 20 resident spots and the rest are owned by the other residents.... They're quick to overcharge you on utilities but don't have proper maintenance. Dog poop all over the grass broken sprinklers you name it. If anyone ever decides to rent for these people DONT 

Tirashia A 

on BBB

3 years ago

I filled out an application and put a deposit down on a unit on 8/14/21 for Parc 51 Tulsa Oklahoma. I was denied on 8/17/21. I asked for my deposit back and was told it could take 45 days or more for them to return it. I sent them an email with the address to send the deposit. I never received an email back stating if they'd received the email or a date that my deposit would be returned. I sent an email to JRK tenet relations and haven't heard back. I'd just like my money returned. 

Micahel R 

on BBB

3 years ago

JRK Residential Group sent a lease at a rate of $2,540 to be signed, and then a second amended lease date with a rental rate of $2,590. I never agreed to a higher rental price, and now management refuses to refund me my $500 application fee. I have never lived here, but their practices are shady from the start. JRK does bait and switch to get a higher rental amount hoping that their residence does not read the lease in its entirety. 

SS 

on BBB

3 years ago

Worst apartment complex in windermere. Do yourself a favor and do not rent here. They charge a lot of money and call it "luxury living" but living here was a nightmare. Apartment dirty upon move in, no pest control even though they charge for it every month. Rude and unprofessional Manager (G.Davis). No consistency with their leasing staff. They do not answer the phone/respond to emails, ever. A/C was broken multiple times while living there, and there is no sense of urgency to get the repairs done. We would be without AC fo... read more