Cottonwood Crossings Apartments

Blake S 

on BBB

4 years ago

First of all, I believe this company is paying someone to write good reviews for them, which I find to be very misleading. Here's what my move-in experience was like. I moved in during the COVID pandemic, so I called in asking about a specific floorplan and if they had a unit with wood floors (I have friends that had lived here, so I'd already seen the property, and I was intent on moving here). I spoke with a young man named Hector, who let me know that they do have a unit with wood floors, which I was happy about. Over the... read more

Tracy G 

on BBB

4 years ago

Independence Green Apartments in Farmington Hills, MI absolutely no customer service and they do not answer their phone, emails, or texts. You have absolutely no communication with this property owned by JRK Properties in L.A., CA and they are no better the receptionist actually hangs up on you. I have never dealt with a more unprofessional organization. It's like nobody works there. My daughter put a deposit down (Which we are still waiting on a refund) she was never able to get a confirm move in date (Which we thought was ... read more

Donald B 

on BBB

4 years ago

Charles ********** in Bellingham, Ma. Charging residence 50.00 dollars for Apartment Insurance that never expired has been confirmation from Headquarters @ JRK Residential Group 

Pamela B 

on BBB

4 years ago

I wouldn't be able to tell you ANYTHING about the apartment complex because I haven't been able to move in. I drive over 600 miles to relocate to Dallas for a job. They called while I was on the road the night before to tell me my unit wasn't ready. They said they didn't know when it will be ready. The manager and staff walked out that we night because when I called the next day the leasing agent said that the manager didn't work there anymore. She quit. She wouldn't tell me a date or time estimate for my move in. She said I... read more

Stephanie V 

on BBB

4 years ago

I have tried contacting them regarding an incident for over a month and no one has contacted me back. 

Shaunte W 

on BBB

4 years ago

Green of hickory trail apartment complex on 8613 old hickory trail in Dallas Texas is not up to code. I'm writing a complaint because I moved in on July 24 of 2020 and have a Infestation is roaches 24/7. I have talked to the property manager about the situation and corporate said there's nothing they can do since I signed the contract 

Camie G 

on BBB

4 years ago

4yr old home with roof leaking, a/c broken, etc 

Nichelle 

on BBB

4 years ago

Today I was racially profiled. I was driving home from getting food, I pulled into the complex, and Edgar was standing in front of the complex smoking cigarettes (very unprofessional). He looked at me as I drove in. I parked in the garage, I got out of my car and went straight to the pool. Edgar called the constable to come to the pool, walk around the entire pool where there were about 20 people laying out or in the water. The officer came to me after walking by everyone else and asked me, the only black person at the pool,... read more

LD 

on BBB

4 years ago

Put down a deposit for a particular apartment. We showed up on our moving day, to be told that apt received water damage. Was told we had to go into a different apt without any change in rent. Manager refused to talk to me on the phone. So unprofessional. We found a different apt in another complex. I tell everyone I know not to rent from them.