Cottonwood Crossings Apartments

Margaret T 

on BBB

2 years ago

I was a potential resident for one of their properties but after how things have been playing out for the past month I am thinking of rescinding the application. There have been numerous inconsistencies with what is being communicated in person vs their documentation. After trying to resolve these directly with the property manager I was told that lease documents cannot be modified on their end. ok..I won't sign a legally binding document unless it is correct, words mean nothing in these times so I don't understand why they ... read more

Kenneth M 

on BBB

2 years ago

My nightmare started when I attended a 3-day stay at Holiday Inn. I attended a 60-minute presentation which actually turned into several hours. It was mentally and physically exhausting. During these hours, we discussed the timeshare resort and how expensive other vacations were. We covered the grounds and received a tour. The biggest part of this scam is that within those hours and hours of time they never mentioned maintenance fees, property taxes, or annual fees. Not to mention all the hidden fees and fees for amenities o... read more

Tinisha H 

on BBB

2 years ago

Hello my name is ******* **** and l applied with this apartment on November 17,2022. I did not get approved for the apartment. Went online and applied and gave my security deposit of 200.00. I have been calling and they have been saying that address was not forwarded, l keep getting the runarounds. It is February and still haven't seen my refund 

Candice B 

on BBB

2 years ago

I applied for an apartment at River Bend Apartments September 15,2021 I had to put down a application fee & security deposit, they did not approve me for the apartment and I am still waiting for my security deposit. I keep getting either excuses or they will have someone call me back but they never do. I have resorted to calling every day after I check my mail and see that the check is not in there. Hopefully one day I will receive my check. 

Timothy L 

on BBB

2 years ago

What everyone else is saying. Dumpsters always overflowing Front door to building doesn't lock Jacuzzi broken Bathrooms at gym broken No screens in My windows for 8 mos after asking multiple times Bags of dog **** outside the front door Snow filled parking lots 2 days post storm And they want to increase the rent by 250 after a year. 

Sonia S 

on BBB

2 years ago

For the last 2 years that we have been renting at ARBOR OAKS, it has been nothing but a HEADACHE! Arbor OAKS is a overpriced DUMPSTER. They raised our rent $200,collects the rent on time , yet never provides solutions to issues in a timely manner. We pay close to $2700.00 a month. You have major roof issues in our apartment for the last few months. There was a major leak in the living room last year, took them months to get someone to come out and fix it. Starting in December 2021, the master bedroom roof starting leaking, d... read more

Pattyallbritton@gmail.com 

on BBB

2 years ago

I couldn't even get moved in without them being shady on prices. I had to cancel the lease before even moving in. Here is my letter to them: Brandy, Due to the changes in lease prices I was quoted over the phone (told admin fee was refundable) and then emailed a quote for move in of $3,006 and now $3,356, I don't trust your staff. Due to lack of trust, I need to cancel the lease which had move in date of Jan 25, 2022. Please let me know if you have any questions. ***** ****** 

Jill M 

on BBB

2 years ago

This company is nothing but headaches. I was unloading my car the day after Christmas between 530pm - 6pm. I had been away for a few days over the holiday so my car was jam packed. I was carrying in boxes to the door closest to my apartment as there were not any open spots around the entire perimeter of the building. I was in an area of the lot with hazards flashing. This is a known loading and unloading spot for residents. There isn't a sign or signs stating " no parking" "no loading". however in between runs back and forth... read more

Rose Z 

on BBB

2 years ago

FALSE ADVERTISING! UNHEALTHY and UNCOMFORTABLE living conditions! I've been living at The ********* at ********* apartment since September of 2021, paying sometimes close to $2,500 monthly and been having a terrible experience with my living conditions. The apartment is full with bugs, the closet door to my son's room fell off the inches and hit him in the head; also, the dishwasher haven't been in working condition sine I've moved in. It's also fill with pungent water, I can barely breath properly. My windows have to remain... read more