Cortland Bear Creek

Brooklynn D 

on BBB

a year ago

Im at ************ by Cortland and I been here for a year now and it was okay at first but now its TERRIBLE!! Maintenance doesnt fix anything in a reasonable time! Im paying for a 2b/2b and my bath tub in my master bath has been out for a month now. I have called repeatedly.. send messages.. put in several maintenance requests and nobody reaches out. You put in a request and they **** it complete without coming to your home. They probably reply to this review with a lame excuse just save it. I wouldnt recommend nobody lives ... read more

Denisha D 

on BBB

a year ago

I applied for Cortland at Walnut Hill during a time where they were offering a special discount. The discount was to refund your administration fee if your application was denied. Unfortunately my application was denied and I have yet to review my administration fee back after almost two months now. After waiting the first three weeks that I was told I would have to wait I called to check and see where the check was. I spoke with Geniuses and she supposedly took my address and apartment number down for the check to be resent... read more

Roberto O 

on BBB

a year ago

I have lived in Cortland Portico ****** for two years and since I moved I reported the air conditioning in the main room and the manager's response was that if I wanted him to buy me a fan, the first leasing review they increased me around ****************************************************** from 190 to 250 in summer, the water is in common and you pay more than 70 dollars a month, the customer service is lousy since the managers treat you as if you are asking and not requesting a service that is very expensive. I pay, the... read more

Rebecca S 

on BBB

2 years ago

******************* ******* and Red Assistant at p83 asking questions about our lease with another Tenant. 

Tarzine J 

on BBB

2 years ago

If you're looking for a place to live that is overpriced, poorly managed, and riddled with dog ****, then Cortland ***** Creek Apartments is the perfect fit for you. As someone who has lived here for a while, I can confidently say that it's not worth the rent they charge. Let's dive into the details, shall we?1. Useful Features, but That's About It 2. Desirability? Not So Much. When you think of a desirable apartment complex, you probably imagine a well-managed property with happy residents. Unfortunately, Cortland Apartment... read more

Mario M 

on BBB

2 years ago

Constant noise, and banging all times of the night, and something is always broken. When you complain, leave a negative review, or survey they get together and retaliate against you. When it came time to renew my lease they discriminated against me, and offered me 3-5 months (the months with the highest rent in attempt to force me out). only at first. I had to reach out to other people, and go out of my way to get them to do the right thing. Favoritism is shown towards residents who have lived in the complex longer. You will... read more

Rogelio R. 

on BBB

2 years ago

Cortland is a great company though the staff is at is worst iv witnessed racial slurs derogatory comments about residents they fine them for smoking when they vape in the office and smoke on property knowingly its a no smoking property. staff definitely needs a to be looked at thoroughly. I have witnesses to confirm these actions. I personally would not live there. 

Brittany S 

on BBB

2 years ago

I have lived in ************* by Cortland in ********, ** for almost 2 years. When i first moved in my upstairs neighbor's apartment was broken into. Since then, my vehicle has been broken into twice (with police reports to prove) and my apartment was just burglarized this week (with another police report to prove). The apartment complex is allowing me to break my lease without a 60 day notice and twice the rent.. BUT is willing to let me transfer to another Cortland building as quick as this week without any fees. The Cortl... read more

Michelle B. 

on BBB

2 years ago

this is the second cortland property I have lived in. It's "luxury" but far from it. Our water pressure is TERRIBLE and so many people complain and they won't do anything about it. The power also goes out at least once a day in my apartment and screws up all my electronics. I have no idea why this happens. Also, there has been break ins at this location. And the community page where you are supposed to be able to vent, ask questions, etc is CENSORED and they do not just let anyone post things. it is heavily monitored even th... read more