Cortland Bear Creek

Zach S 

on BBB

a year ago

Firstly, when we moved into Cortland ********* Estates/Terraces (************************************************), in August of 2022, the administration was very accommodating. Upon our move out in September of *********************************** my mouth from all the issues that were piling up.MOVE OUT EXPENSES There was one glaring move out expense. The Carpet replacement of $816.28. Why in the world would we, the tenants, have to pay more than $800+ to replace carpet if it only had normal wear and tear?***** Prop. Code 9... read more

Erin M 

on BBB

a year ago

Do not rent at Cortland on Coyote Ridge. It is nasty since the new manager took over. The breezeway are dirty, smell horrible, and are filled with trash, and gross juice reminants from trash bags. The yards are littered with trash, lent ***** from the dryers, and dog p*** The sidewalks are covered with trash, used wipes, and what appears to be dog p*** Let's not mention the spider webs that hang like Halloween decorations in the breezeway, surrounding the entryway to your unit, and on your patio. There are stray cats running... read more

Jake G 

on BBB

a year ago

Do yourself a favor and never live here. I thought this would be a good place to live but i was horribly wrong. The entire place is just a money grab. I have been renting for 6+ years and this is by far the worst management company I have ever seen. For starters the parking lot does not have enough spaces so you will be getting towed and paying $200 each time. My roommate and I have been towed 6 combined times while both our cars were properly registered. The tow company comes every single night. When there is an issue, ****... read more

Timothy G 

on BBB

a year ago

Rejected everyones renters insurance and forced them into paying them for for insurance unless you add an additional P.O. Box to insurance, with no warning. Second time this happened. Refuses maintenance - gave me a de-humidifier instead of fixing water leaking up through floor 

Pamela T 

on BBB

a year ago

Ever since ******************** took over the property late last July 2022, a once beautiful, clean, safe, happy luxury apartment building was turned into h*** Minimal cleaning, totally inept group in the office. The furthest thing from professional they were literally backwards. The trash room was forever filthy, with garbage strewn and the one chute backed up due to cutting the number of pickups, the pool started having major problems and did not work properly and was closed for the summer and half of the winter, the lands... read more

Dakota F 

on BBB

a year ago

Worst place I have ever lived. They locked me out of my own house performing a "maintenance Check" once and i filed an Emergency service...They NEVER called me back. I had to get a hotel for a night. My vehicle was towed from the property by a 3rd party, hired by Cortland's Property Managers, due to an overdue parking permit, clearly posted in the window. Contracting with Incompetent, self-serving, vendors, such as this towing company is typically something I would associate with "Slum Lords". I have never heard of a propery... read more

Matthew W 

on BBB

a year ago

Rented from their property on *********** in *****************, **. Our security deposit was returned $100 short with no explanation. I left a negative review on ******* after which ****** from management called and tried to pressure/manipulate my partner into convincing me to take it down. She had nothing to do with it and was unare I had left one. At no point in this did management communicate with me. They responded to my review publicly calling me a liar, to which I edited the review to include evidence from police repor... read more

River D 

on BBB

a year ago

Cortland has been the worst management of any apartment Ive ever resided. As mentioned in their previous reviews, I too experienced their $75 bounce check fee due to them not being able to locate my bank in their system. I experienced the multitude of fines they issue with one costing me over $300 due to a bbq being on my back patio and this was left by a previous roommate and was never used. As Im limited in the amount of words used in this review Ill just say the list goes on. But fees and extremely rude staff aside, their... read more

Adam W 

on BBB

a year ago

Loose railing, a broken step that almost killed a family member, 3 water incursions including sewage in the tub and contaminated water into the kitchen (all within 6 months of moving in). Floorboards coming up. Slow sinks.No empathy or financial relief from the Cortland. What else do I need to say? I can only conclude their properties are of fast, shoddy construction with zero accountability from management. They do not care unless you are late on rent.Rent at your own risk.