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Cortland Bear Creek

4.2

About this business

Experience better living at Cortland Bear Creek. 

Location details

1401 TX-360, Euless, TX, 76039, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.2570 reviews
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Lerleatha S's profile image
Lerleatha S 
4 years ago

I'll start with the Pros. The staff is very friendly and helpful, management and maintenance staff. My move-in experience was excellent to the point of giving a gift of thanks. Where I'm from folks aren't friendly so this was truly a breath of fresh air. The area is quiet, relaxing and crime free. I like the layout of my apartment. It is small for the price but I think that is an Atlanta thing. Now the Cons: When I first moved in several outlets didn't work, the guest toilet took 4-6 flushes to get your whatever business... read more

Business response:

Hi *********! First and foremost, I would like to thank you for taking the time to leave us a review of your experience with us. We truly value and appreciate your residency here and would love to do our best to ensure your initial impression is a lasting impression. In regards to a few of your concerns, we have been diligently working to resolve for you and many of your neighbors - valet trash and gym access being two of those. At the moment, the gym is only open during office hours due to COVID 19 restrictions. Over th... read more

Lydia's profile image
Lydia 
4 years ago

this apartment is awful, my boyfriend lives here and the air conditioning broke in both apartments hes been in, and they leaked everywhere. they finally "fixed" (by fixed i mean on 75-80 degree gays it stays somewhat cool like barely 75 maybe, but if it gets hotter than that it does absolutely nothing, current temperature today is 105 and its 86 in the apartment when ac is set to 75) the ac in the current apartment and it took like 2-3 months and numerous phone calls, constantly asking them to send someone, and theyd "send" ... read more

Ms. Bennett's profile image
Ms. Bennett 
4 years ago

I have COPD and I chose to live on this property because of their "smoke-free" environment policy. I have a neighbor that smokes incessantly. I called and reported it to the office and received no response. I called and spoke to someone in the office they asked "how many times" had I reported it and to call again if it continues. I filled out a work order, sent emails, and called again without any response. Cigarette smoke can put a person in my condition in the hospital. I went from enjoying my apartment to using my nebuliz... read more

Anthony P's profile image
Anthony P 
4 years ago

What a Mickey Mouse operation. Worst I have ever experienced in my life, and I am 67 years old. What a ripoff. 

Business response:

Hi ****, Thank you for taking the time to speak with me to clear up any questions around your renewal as well as give us the opportunity to repair your sink. If you have any future questions or concerns, please know that I am always available to assist you in any way I can. You can reach me directly at taundra.scarlett@cortland.com. Have a great Friday! Taundra S., Community Manager 

Barbara S's profile image
Barbara S 
5 years ago

I currently live in one of the Cortland properties, We moved from Florida to Georgia, saw the model and when we actually would given , it is less than adequate. Been vacant for a while, I was told, wonder why? I have horrible paint job in my apartment , constant while particles from the dry paint falling from the walls and doors, everyday I have to pass the broom. Horrible humidity in my bedroom. Carpet guy came did something with a machine and still the same. Took his advise out air, fans , from Nest thermostat and still th... read more

Ava F's profile image
Ava F 
5 years ago

Currently a resident at one of there properties. This is by far the worst experience I've ever had. The staff is unhelpful and the property isn't maintained at all. Paying rent to live in a place where there is throw at the entrance, trash and dog poop everywhere. It's by far one of the worst places to live and I can't wait until I no longer have to call this disgraceful place home. 

Frequently asked questions about Cortland Bear Creek

How is Cortland Bear Creek rated?

Cortland Bear Creek has a 4.2 star rating with 570 reviews. 

When is Cortland Bear Creek open?

Cortland Bear Creek is closed now. It will open tomorrow at 10:00 a.m. 

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