This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Coolray Heating & Air Cond
- Plumbing
- Blackwells, GA
About this business
Coolray offers a range of maintenance and repair solution for heating and cooling systems. The company is a locally owned an operated business that has been serving clients in Atlanta since 1966. It employs a staff of more than 180 people and serves clients 24 hours a day, seven days a week. The company specializes in plumbing and duct cleaning services. Coolray serves homeowners and businesses in Georgia. It also provides online service scheduling, financing and cost estimation services. The company offers a variety of furn... read more
Location details
1787 Williams Dr, Blackwells, GA, 30066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
I received excellent customer service The technician was prompt and courteous
Coolray has always provided prompt professional service.The technician was very courteous and professional.
Technician arrived on schedule. Diagnosed my problem promptly. Arranged follow up repair. Friendly, professional. Highly recommend.
Serviced my hvac, gave honest advice. Provided what I felt was honest direction. Will be purchasing with them in the future.
We have kept our HVAC under warranty with Coolray since they installed it a decade ago. They have always come in a timely manner when we have had any issue. All of their personnel have been knowledgeable and adept both for resolving problems as well as routine maintenance. Glad to do business with Coolray.
Business response:
Thank you so much for taking the time to leave us a wonderful review.
Coolray provides excellent service. When my furnace stopped working on a Sunday, I expected to leave a message on a recording, but an actual person answered and scheduled a service call. The technician was prompt, knowledgeable, efficient and polite.
Business response:
Thank you for your kind review.
The punctuality, communication and professionalism of this company leaves me astounded and grateful for being a customer of their business. Thanks for all that you do and the integrity that you stand behind.
Business response:
Thank you for your kind words.
14 months ago we dropped $85,000.00 on an electrical service upgrade, a new two zone heat pump and new ducting, and an on demand water heater. Mr ************* heater-despite my asking, the Mr ******* team didnt install a recirculation system. As a result, we waste a ton of water waiting for hot water. We have retained the services of another plumber who has a solution and will install it next week. We also recently had a sewage leak in our upstairs bath. The tech gave us a high level estimate, but never tested the other toi... read more
Business response:
Thank you for sharing your feedback. We truly apologize for the experience youve had with Coolray, as this does not reflect the high standards we strive to maintain. We deeply value your loyalty as a customer, and I will personally work with our team to address how this situation was ********** a gesture of goodwill, we would like to offer you a complimentary one-year agreement for the service provided, in hopes of rebuilding your trust in us. I understand that your appointment was recently canceled due to the system beginni... read more
This is the quickest and most friendliest transaction Ive ever had with any company when it comes to home improvement. The salesperson met with me one morning and was fully prepared to have the work completed in the next few hours. We opted for the following day. The servicemen showed up promptly, performed the service, and left within the span of two hours. They were friendly and communicative throughout the entire process. I opted for the top tier insulation package so Ill like not need insulation any time soon, but I will... read more
Business response:
Thank you for taking time to leave us 5 stars!
Frequently asked questions about Coolray Heating & Air Cond
How is Coolray Heating & Air Cond rated?
Coolray Heating & Air Cond has a 3.9 star rating with 674 reviews.
When is Coolray Heating & Air Cond open?
Coolray Heating & Air Cond is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com