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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Conn's is a FRAUD. They charged my credit card on June 24th for a *******TV and sound bar package. Delivery was scheduled for June 28th. I received multiple phone calls, emails and text messages confirming the items would be delivered between 10:30 AM & 12:30 PM on June 28. I sat around and no one came. I called to find out what was going on and was advised, sorry, the TV is not in stock and could not be delivered. Well they charged by credit card and took my money and never delivered!! I received 2 emails from CONNS on June... read more
Business response:
Carol, thank you for taking the time to share your feedback. We're sorry to hear that we were unable to fulfill your order. We were able to locate your account and confirm that your order was canceled on June 28, 2023, and the refund request was processed that same day. You were advised to allow 3-5 business days to receive your refund back to your original payment method. However, your refund may take longer due to the July 4th holiday, depending on your banking institution. If you still have not received your refund, we as... read more
Great customer service love the products I purchased. The ****** ****mattress is awesome and love the quality, color of the sofa
Business response:
Hi Helena! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
I think they are the best. And would no go anywhere else.
Business response:
Hi Esmeralda! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
This us my 3rd purchase from Conn's & each experience has been hassle free & fast. The sales people didn't try to fast talk me, explained everything & made sure I understood everything. The delivery driver was on time, courteous & professional.
Awesome customer service! Very friendly and knowledgeable. Overall great experience.
Business response:
Hi Kassandra! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
I purchased an air conditioner from Conn’s home plus in May or June of 2022. When I purchased the air conditioner they sold us a Conn’s warranty. This warranty costs extra and we were informed that we could take the item in to exchange it, if it messed up. In August the unit messed up and I e tried exchanging the unit. Well much to our surprise, they wouldn’t allow us to. They made us go through corporates service department, who then forced us to go through GE. We were then told GE can’t service it, and after two months of ... read more
Business response:
Thank you, Crystal, for taking the time to leave your feedback. We're sorry to hear that you are experiencing an issue with your air conditioner. We have located your purchase and confirmed that your air conditioner is being serviced under your first year's manufacturer's warranty. We verified that the manufacturer issued you a certificate to exchange your product. You may use the certificate to purchase a new unit and receive reimbursement for the purchase of the product. If you have any questions regarding your exchange ce... read more
Very disappointed and upset with the level of unprofessional service provided by Conn's Home Plus. I placed an online order for refrigerator panels, original delivery date was 2 weeks out, over 30 days now...no one from Conn's contacted me. I went in the store ordered a table and bed, was told it would come today July 4th, no one contacted me to let me know that the bed was not in stock and that the rest of the order would not be delivered. When i ordered the bed, I was told that I would need to clear the space to ensure the... read more
Business response:
Jason, we appreciate you for taking the time to share your feedback, We're sorry to hear that your experience with us has been far from pleasant. We were able to locate your purchases and show you elected to cancel your orders with us. We regret that we were unable to fulfill your orders and apologize for any inconvenience you have had. If you have any other questions or concerns, please get in touch with us at 1-877-358-1252.
Everything went good with the store and delivery very helpful.
Business response:
Hi Diane! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
The store was very helpful on what we needed and answered all the questions we had
Business response:
Hi Juan! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open tomorrow at 10:00 a.m.
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