This profile has been claimed by the business owner or representative.
Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Lied to at the point of sale about the return policy for a portable air conditioner. We explained our central air conditioning was out and wasn't going to be repaired as quickly as needed so we made sure to ask about being able to return the portable unit with the rent to own. I was told by 2 people that we could return it without penalty and without a restock fee. 9 days later, I tried to return it only to be told that they wouldn't accept it. I have escalated to the corporate and was told that it's their policy to not retu... read more
Business response:
Thank you, Dee for leaving your feedback. We're sorry to hear that you were not completely satisfied with your ac purchase. Our return and exchange policy allows you to return or exchange your air conditioner without a restocking fee if the item is unused and returned within the allotted timeframe. Unfortunately, you were outside of that timeframe, and we weren't able to honor your request to return. If you have any other questions or concerns, please feel free to contact us at 1-877-358-1252.
satisfied with purchase and delivery contact update throughout process
The service was great, from the time I entered the store! A1 treatment! Delivery driver, Awesome! Great job 👍🏽
Business response:
Hi Scott! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
We bought a brand new couch and matching loveseat. Several other items also. We paid $200 to have the items delivered to us safely. The furniture was delivered to us a few weeks before we moved into the property. When we arrived to our home to put some area rugs down we discovered there was a huge gouge out of the back corner of the couch when we moved it from the wall. We immediately notified Conns regarding the damaged couch that was delivered to us. There is no way the delivery people were not aware of the damage they did... read more
I bought a stove a year ago. The warranty went out in October of last year. My stove stopped working end of December beginning of January. They said they would not fix it. I'm still paying on a stove I haven't used since. I have 14 payments left. Never by from them again
Business response:
Kim, we appreciate you for taking the time to rate your experience with us. We are sorry to hear that you are having issues with your stove and were unable to have the product serviced. Although your warranty has expired, our certified technicians can help you with your repair needs and provide you with an estimate for repair. If you would like to schedule an appointment for a Conn's technician to diagnose your appliance, don't hesitate to get in touch with us at 1-855-266-6349.
Excellent experience buying my stuff for my house. The guy in the store was really nice, and the guys that made the delivery were very good! Definitely I recommend to buy in this store
Business response:
Hi Diego! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
We were received with courtesy and well taken care of in helping with the appliances that we were looking for. We found great bargains and we purchase two appliances. Great price to meet our needs. Thank you staff for great work. Jrm
Business response:
Hi John! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Conn is the best . Sales rep is the best. In and out quick. Thanks again.
A great company to buy from. I am a first time buyer. My experience at Conn's was one that made me feel special, from the very beginning that started with a call to find the nearest location by me. I spoke with someone name Ali , who had a welcoming sounding voice,that not only gave me good directions but turned out to be my salesperson who was knowledgeable( about my purchase) not only the purchase but the financing also . Ali had a good personality. My delivery arrived on the agreed date and time and yet again the delivery... read more
Business response:
Hi Rowena! Thank you for sharing your experience. We're happy to hear we hit the mark for you. We're here for you anytime.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com