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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have used Orkin to handle pest control for 38 years and they are capable, dependable and courteous always. I highly recommend.
0 STARS!!! I had a contract with Orkin that ran from March 2020 thru March 2021 to help me rid my kitchen are of brown roaches. Their ad say they will find where the bugs are nesting. They never did that! Then, after a year of service calls, my bug problem was just as bad as it was when they started coming to my house. Then, when I would call their Bensalem office to try and set up a service call, when the rep pick up the call, rather than ask if I could hold, they quickly said, "Please hold", and would then disappear for so... read more
Business response:
Thank you for your feedback! The Branch Manager reviewed the service in questions and has removed June's service and refunded the money paid by a check and canceled the account. The manager has tried contacting Mr. ********, leaving a voicemail asking him to call him back on his direct line.
Orkin instead of coming back out were very rude and hung up. I called back and they decided to refund me when I requested service. They no call no showed twice before I called them and they were rude.
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service, and it looks like we fell short. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to servicing you, please contact us at ************.
Let Orkin be your pest control company. Always on time, reliable and friendly. Steve is a professional...always smiling, even in this heat!
Jason W****** is terrific. I've had no more mice, since using Orkin.
My Orkin reps are very courteous and professional! A+ Service!!!
Customer billing is the biggest thorn of an issue with Home Team Pest Defense in Austin, Tx. Trying to reach customer service is miserable and my bill is incorrect every single time. I pay my bill annually receive the discounted price and then show a balance after each service based on the balance of the full price. In 2020, my service was done in April and then skipped until December...I had a credit card on file and was once again billed for the monthly service at full price. Goodbye....you are not my home team, you do not... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with HomeTeam as this is not up to our level of service, we strive for exceptional customer service, and it looks like we fell short. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you and this community. Please email our corporate office at ************************ if we can be of service to you in the future.
Under a $125 Quarterly contract. I was billed for 2 cycles. I did not see. nor was I contacted by the Service Technician/Office in any way. The only indication that "service was provided" was the the bill that came in the mail. I was told that a tech did come out and perform outside service. On February 10th, we had a pretty good snow-pack in the Chicago Metro Area , no inside service was performed. The Billing Department assured me that "Outside Service" was performed. The tech/office did not bother to schedule an inside se... read more
Business response:
Thank you for the feedback. We apologize for the experience and miscommunication you have received from Orkin, as this is not up to our level of service, we strive for exceptional customer service. The local branch has contacted you to resolve your concern and discounted the next scheduled service. If you have any further concerns, you may contact our corporate office at ************.
I got ORKIN to get rid of an ant problem that I had. I got sucked into getting encapsulation and a dehumidifier installed, which I believe is good. What I DID NOT expect was the large cockroaches that showed up shortly after their visit. I called them back and was informed that this was normal. It took me over a year to get rid of them and then only after I bought off the shelf bug killer. I WILL NEVER USE ORKIN AGAIN!!!!! Additionally, I had to work with two different companies for payments which caused issues with missed p... read more
Business response:
Thank you for the feedback. We apologize for the experience and confusion you've had with Orkin, we strive for exceptional customer service, and it looks like we fell short. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please contact us at 877-816-6091.
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 798 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is closed now. It will open at 8:00 a.m.
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