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Connecticut Pest Elimination
- Pest Control
- Orange, CT
About this business
Connecticut Pest Elimination, Inc. offers pest control services.
Location details
273 Indian River Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Heard an animal in the wall, gave them a call. They couldn't come out until the next day and they gave us a 4 hour window with a promise of a call-ahead. Re-arranged our day to be home in that window of time. No call no show. Called them, they said they were here and nobody was home. We explained that we were home and nobody even drove by via proof of camera. They apologized and gave us an appointment for the next day and said it would be 50% off. The next day the manager came out and walked the house. He said he didn't see ... read more
Business response:
We apologize for the experience that you have received, Orkin strives for exceptional customer service and it looks like we fell short and did not meet your expectations. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment in resolving your pest issues. Please contact us at ************.
I tried to cancel 2 service agreements 3 times and my request is still unresolved. The services I paid for have not resolved my problems. I don't want to do business with this company and would not refer anyone. The Dryzone is a scam, I could have caulked my windows and purchased a dehumidifier, saving thousands of dollars. The pest service agreement/treatment hasn't been effective. I can't cook or keep food in my home. Each invoice indicates no sightings. I kill bugs daily. I use my sink and give my dog food and water. I pu... read more
Business response:
Thank you for your feedback. The manager contacted you to apologize for the experience you've received with Orkin. We strive for exceptional customer service, and it looks like we fell short. Per your request, we have cancelled the accounts. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please contact us at *************
Would not recommend Rollins Pest Control. Did not explain payment options as they should have. Was charged $99.00 of interest in just one day. Customer service was of zero help. On 09/15, inquired if bill was paid in full if interest that began on 09/14 could be forgiven. Even though this was just ONE day, was denied very rudely. Was not aware interest would begin on said date.
Business response:
Thank you for your feed, we apologize for the experience you have received. The Rollins Acceptance Company has tried reaching you to resolve your concerns with no return response. We are processing a refund for the interest. Again, we apologize for the inconvenience in this matter and if there are any further concerns you may contact the Rollins Acceptance Company at ************.
Orkin overcharged us and lied and didn't solve ithe problem
Business response:
We apologize for the experience that you experienced with Orkin, the local branch has contacted you to resolve your concerns and completed two follow up services on 9.21.21 and 10.1.21. If have any further issues or concerns please contact the local branch for assistance at 877-816-6091. Again, we apologize for the inconvenience in this matter.
Great service!! Always a through job, eliminate s all our pest concerns.
We have always been extremely satisfied with the service provided by Orkin. Our serviceman, Chris, is dependable, thorough and friendly. Highly recommend!
The intial service was okay. I called weekly for 6 weeks to have more bait boxes placed outside of my house and no one ever came. Every week it was the same excuse and they always said the technician would be out next week. Why pay for a monthly service and they never come. I would not recommend this company
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin as this is not up to our level of service, we strive for exceptional customer service. If you have any further concerns, you may contact our corporate office at ************.
One of the worst company's that I have ever dealt with. Thee charge a inspection charge of a little over $100 for about 1 hour of work. (Which is fine). They told me if I took the 3 mouth same a cash they he would come back after final applicant to check for any signs of bed bugs. So first treatment they charged my card $2200 when I was suppose to have 3 mouth to pay. (A 4 bed room house). So I had to call them to get my money back. They did 2 treatments and it didn't get rid of the pest so they had to come back for another.... read more
Business response:
Thank you for the feedback. We apologize for the experience you've had with Orkin, we strive for exceptional customer service, and it looks like we fell short. In the future if you ever have a need, we are hopeful you will give us another chance to prove our commitment to serving you. Please contact us at *************
They notified when they would come to perform service with reminder including after arrival. Brandon has done a great and thorough job. He was punctual and courteous.
Frequently asked questions about Connecticut Pest Elimination
How is Connecticut Pest Elimination rated?
Connecticut Pest Elimination has a 3.3 star rating with 777 reviews.
When is Connecticut Pest Elimination open?
Connecticut Pest Elimination is closed now. It will open tomorrow at 8:00 a.m.
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