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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Amanda H's profile image
Amanda H 
3 years ago

The guys were very personable! Explained everything prior, during and after! Great experience over all from start to finish! Would recommend to anyone! 

Business response:

Thank you so much for this review! We're glad our team was able to show you a stellar experience and we appreciate your recommendation. - Foundation Recovery Systems 

Kerry W's profile image
Kerry W 
3 years ago

Working with this company (in Tennessee) was a nightmare. From the quote to the finished project, 4 months later! I had foundation repair, encapsulation and "mold" remediation. The person that gave the quote promised/gave incorrect information and I had to remind him to put what he said he would do in the quote. He did not forward the correct quote to the company (shady). I asked multiple times before the project started, what I needed to get done (electrical for the dehumidifier) and a timeline of what would happen during t... read more

Business response:

Hello. We brought your comments to our management team and we were informed that our General Manager reached out to you and apologized. Again, We are respectful of everyone and would never condone behavior that makes anyone feel disrespected or uncomfortable. We have resolved the invoice on our end and truly apologize about your experience. If you have any further questions or concerns please let us know.- AFS Foundation & Waterproofing Specialists 

Thomas K's profile image
Thomas K 
3 years ago

Justin ****** showed up early. Checked out the problem and gave a demo on the products. He is very friendly and I think he knows his business 

Business response:

Hello! Thank you for this stellar review. We are glad he provided you with a great inspection. - Baker's Waterproofing 

John D's profile image
John D 
3 years ago

Nick F. and Caleb T. performed a carbon fiber installation job at my home. From the start of job thru finish and cleanup, they displayed ultimate professionalism and courtesy. Their approach and skill as representatives of Ohio Basement Authority is top-notch. Would strongly recommend this duo! 

Business response:

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Authority 

Nancie S's profile image
Nancie S 
3 years ago

I want to start off by Thanking Jay ******** for going way above and beyond to help me resolve the leak in my basement! I had gotten several estimates but when Jay from OHIO BASEMENT AUTHORITY came out I had a really good feeling right away.. I told him about the prior estimate and he said; Let's go take a look at the sump pump drainage pipe to street. He immediately got down on his hands and knees and started working to unclog the pipe. Viola! Success! He pulled out a huge clump of roots and water started to flow! Of cours... read more

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority 

Ronnie A's profile image
Ronnie A 
3 years ago

Our Technician,********** and ***** ****** were extremely knowledgeable and thorough. Give me the assurance that if I had any issues to call his number and he would come over and make things right. Now that's superior service! 

Business response:

Thank you very much for your recommendation! We're so pleased to hear that you've had a great experience with our team! - Tar Heel Basement Systems 

Nathan P's profile image
Nathan P 
3 years ago

The only good thing about FSM was the professionalism of the crew. We hired FSM for moisture on our basement floor, and to anchor 2 basement walls that had shifted in our 100 year old home. We are satisfied with the wall anchoring that was done. What we thought they installed was drain tile around the inside of the basement to correct the moisture issues we were having on the floor. Over the last 6 years, we still have moisture on our basement floor. The salesman even came back out a few years later, looked at the moisture a... read more

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customers' experience very seriously and with your feedback, we are able to learn more from our customers. We have brought your comments to our management team's attention for their review. - Foundation Systems of Michigan 

Mary S's profile image
Mary S 
3 years ago

******* and his team did an excellent job on our chimney. They clearly explained what was going on and cleaned up once the work was completed. 

Business response:

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Tar Heel Basement Systems 

Daniel's profile image
Daniel 
3 years ago

Zacarias M., Larry H., and Noah H. did a great job. They were very courteous and cleaned up wonderfully after the job. 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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