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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Krissy K.'s profile image
Krissy K. 
3 years ago

Henry G., Sergio G and Alan G all did a great job in our basement. Henry was very informative made sure he went over things thoroughly and answered any questions we had. 

Business response:

Hi! We appreciate you taking the time to share this review. We'll be sure to share with each team member! - Foundation Recovery Systems 

Josh L's profile image
Josh L 
3 years ago

SCAM!!! I was told my home had a "ground water problem" I took the bait because my basement was flooding. Turns out it was a sprinkler line that cost ***** Do not sign any contract with them until you fully investigate with a professional. I will say, the sales employee was kind and the process was smooth.. just incorrect. 

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred during the inspection. We take our customers' experience very seriously and with your feedback, we can learn more from our customers. We have brought your comments to our management team's attention for their review. - Complete Basement Systems 

Irving and Michelle S's profile image
Irving and Michelle S 
3 years ago

Seth was thorough and forthcoming in his inspection of our basement; his explanations were clear and concise as to how Tar Heel Basement Systems will solve our challenges. Such a stellar representative for the company! 

Business response:

Hello! Thank you for this stellar review. We are glad he provided you with a great inspection. - Tar Heel Basement Systems 

Vickie K's profile image
Vickie K 
3 years ago

Samuel ****** came by for my annual check-up. Very professional, called me to let me know he would be there a little early and wanted to make sure that was okay. Did a very good job, left the area clean and very informative about a de-humidifier I am interested in. Would recommend Tar Heel basement system to anyone. Vickie 

Business response:

Hello! Thank you so much for this stellar review. We are glad he provided you with an excellent service. – Tar Heel Basement Systems 

Scott N's profile image
Scott N 
3 years ago

The team of John Boy *********** Aidan *****, and Ryan ******* were efficient in their work, cleaned up very well behind them, and thoroughly explained everything to me. They took a short video of the completed work to show me Â…. IÂ’m too old to crawl into a tight crawl space. 

Business response:

Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience. We'll be sure to share with them! - Tar Heel Basement Systems 

Joseph D's profile image
Joseph D 
3 years ago

Work was delayed for over a month and we were not contacted by the company. We had to contact the main office to reschedule however we were very pleased with the two technicians that did the work: *********** and ************** did a superb job! The credit goes to the Technicians, and not to the management. 

Business response:

Hi! We appreciate you taking the time to rate your experience with us. We are happy that the installation went very well, but we are sorry for any issues that occurred at the start of the project. - Tar Heel Basement Systems 

Alan R's profile image
Alan R 
3 years ago

We have had a very good experience with Foundation Recovery Systems. The initial inspection was conducted by Ryan. He was very thorough and professional with his review of the house and explained in detail what our problems were. He made it very clear exactly what the cost would be to do all the repairs. We had a crew consisting of Lee, Covey, Chris, and Jeremy. They worked very hard under hot weather conditions and worked continuously until the job was completed. Lee explained prior to working what they were going to do and... read more

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Foundation Recovery Systems 

Kenneth P's profile image
Kenneth P 
3 years ago

Tommy and Jeremy were very informative about the process of concrete lifting. They explained everything before starting. You could see throughout the day, that both were perfectionists and continued until they were satisfied that everything that could be done to level the concrete was completed. I'm thrilled with their finished product and would highly recommend them for other customers. Ken ******* 

Business response:

Thank you so much for this review! We're glad our team was able to show you a stellar experience and we appreciate your recommendation. - Tar Heel Basement Systems 

Nancy S's profile image
Nancy S 
3 years ago

Excellent service from the entire crew that removed mold from and encapsulated our crawl space. They were skilled and more than happy to answer every question we asked. The crawl space looks amazing and they were extremely careful of our landscaping. Thank you Caleb, Brady, Herschel and Edgar for all your efforts. Would highly recommend this crew. 

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - AFS Foundation & Waterproofing Specialists 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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