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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Debbie's profile image
Debbie 
3 years ago

Steve ******** was very professional and thorough regarding waterproofing and foundation repair. He was kind and patient and very informative when answering our questions. 

Business response:

Hi! Thank you very much for taking the time to share this review. We're glad we were able to provide you with a great experience. - Baker's Waterproofing 

Brock's profile image
Brock 
3 years ago

Very professional very knowledgeable and great great service thank you Chad. Carr For everything wouldÂ’ve gave you a 10 but they only gave me five stars but you deserve a 10 thanks again you really deserve a 10 star 

Business response:

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Authority 

Todd S.'s profile image
Todd S. 
3 years ago

Steve ******** met me at a rental property to quote my basement water issues. He was prompt, professional, friendly and knowledgeable. I would highly recommend Bakers and will request Steve again for future needs. Todd ** 

Business response:

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Baker's Waterproofing 

Brandi B.'s profile image
Brandi B. 
3 years ago

We had our crawl space encapsulated and it looks amazing. Garrett, Earle, and Preston did an outstanding job. Would highly recommend. 

Business response:

Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - AFS Foundation & Waterproofing Specialists 

Paul S's profile image
Paul S 
3 years ago

This company has installed new sun houses around my basement windows. Starting July 16th, the first set of sun houses were installed. They looked nice and every thing seemed okay. That lasted until we had our first rain storm about 1 week after the installation. As you know, these sun houses filled with water, flooding our basement, and ruining the new drywall that was just installed. Since then you have sent a tech out 3 times to address these leaking sun houses . All 3 times failed. Finally your company sent a team of 2... read more

Business response:

Hello. We read your message through the BBB and brought your concerns to our management team. We take your concerns and feedback seriously and our service manager scheduled an appointment with you. We appreciate your patience and understanding as we work to make this situation right.Â- Baker's Waterproofing 

Kylee J.'s profile image
Kylee J. 
3 years ago

DO NOT USE THIS COMPANY! Foundation systems of Michigan has ruined my home, and will not do anything about it. They installed this system because I was getting a tiny bit of water in one corner of my home. They installed this system in a different corner of my house. The sump pump they installed pulled up dirt from under my foundation, clogged the system, and then my foundation dropped because it had no support, and cracked that entire corner, allowing mud and water into my basement during a big storm. Now I need my foundati... read more

Business response:

Hello Kylee. Thank you for bringing this to our attention. We have sent your comments to our management team. We do not take this situation lightly and are currently looking into what happened. - Foundation Systems of Michigan 

Robert F's profile image
Robert F 
3 years ago

Brandon, Jeremy and Brian did a great job during installations at our house! They were very courteous and polite! Brandon always asked before he continued next step! We needed a sump pump to remove excess water. Everything done timely fashion! 

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Foundation Recovery Systems 

David H's profile image
David H 
3 years ago

Great company to do business with. They made everything very easy for me. Kyle R, Caden C, and Curtis H were very friendly when they come to my house to complete the job. They were on time, completed the job quickly and were very knowledgeable. They brought me downstairs and explained what they were doing which was awesome. I would recommend them to anyone needing basement work done. 

Business response:

Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - Ohio Basement Authority 

Elio Z's profile image
Elio Z 
3 years ago

Super satisfied with my experience with Ohio Basement Authority today. John Reno did not try to oversell me and we quickly settled on a solution for improving the conditions in my basement crawl space. I got on their schedule much quicker than I anticipated. The crew of Casey J., Allen-Michael T, and Ryan were very professional, neat, and their work was of high quality. I highly recommend their services. 

Business response:

Excellent! Thank you so much for this stellar review. We're glad our team was able to show you a 5-star experience. We'll be sure to share with them! - Ohio Basement Authority 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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