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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Sandra G's profile image
Sandra G 
3 years ago

James , the project engineer explained what his inspection found in terms that I could understand. He showed me pictures along with explanations. Caleb, the foreman gave me updates with pictures as the work was done. Brian and Hershal all did their work consistently and tirelessly. I highly recommend this company based on their work ethics and friendly people to work with. The work they did was seamless . The problem is that I can't show it off since it is in my crawlspace! 

Business response:

Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - AFS Foundation & Waterproofing Specialists 

Lloyd H's profile image
Lloyd H 
3 years ago

Great company. Very professional did what they said they would do. 

Business response:

Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Foundation Recovery Systems 

Kerry D's profile image
Kerry D 
3 years ago

Our CFI crew, Artemia, Dustin, Chad & Josh were outstanding! Courteous & hard working, they got right to the job & didn't stop until they were done. Everything we'd been told got done in the times we sere told it would take. I would give them a 10 if possible!! 

Business response:

Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Foundation Recovery Systems 

Brian T's profile image
Brian T 
3 years ago

I was thoroughly impressed with their Certified Field Instructor, Ken ******* Not only was he courteous and friendly, but he was knowledgeable, professional and attentive. I have a very small crack in my foundation that has been in disrepair for a better part of 10 years. Ken informed me that it will need to be repaired because it could continue to expand but it was not an urgent repair. I appreciated that he was not a typical “pushy salesman” and that he was honest with me. That said it all to me! Honest individual, gre... read more

Business response:

Hello! Thank you for this stellar review. We are glad he provided you with a great inspection. - Foundation Recovery Systems 

Matt G's profile image
Matt G 
3 years ago

We had an extremely positive experience with Ohio Basement Authority. We had an excellent experience with Tyler who we purchased the services from and an excellent experience from both of the installers themselves - Stephen and Ivan. They went above and beyond throughout (too many examples to list) and were professional, friendly and courteous with a strong work ethic and principles. A few unexpected problems arose during the installation and they took ownership and made it right. I could not have been more impressed. Lastly... read more

Business response:

Hi! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! - Ohio Basement Authority 

Marcus R's profile image
Marcus R 
3 years ago

Great experience with Mitchell ********* He contacted me when he was on the way, showed up on time, was polite and fixed the issue we were having with our sump pump while taking the time to explain what he was doing. 

Business response:

Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Ohio Basement Authority 

Suzy G.'s profile image
Suzy G. 
3 years ago

am very pleased with the work done by the foreman Stephen Forte and also Iran Hendrickson. They were early for the appointment, and professional. Stephen went over what was involved in the crack repair, installation of the wall stabilizer, dehumidifier and sump pump install. The team answered any questions that I had and handled any obstacles he encountered like tree roots and rock as he dug for the sump pump output. If any of my other walls have issues i would ask for them to work on my basement again. I thought the price w... read more

Cathy H's profile image
Cathy H 
3 years ago

They did not read the engineering report, did the work incorrectly. Inspection failed 03/08/2021. They were sent another inspection fail notice in May, after work on he roof was started. Third inspection fail notice was sent 6/21/2021. After the roof is complete. Finally hear back from them on the 6/23/2021. The 2nd time they come out, they again do not read the paper work. Have no clue what they did last time, and rock my house back and forth on a pier they "forgot" they put in the first time. There are new cracks in my fou... read more

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customers' experience very seriously and with your feedback, we can learn more from our customers. We have brought your comments to our management team's attention for their review. - Foundation Repair of Western Colorado 

Ron J's profile image
Ron J 
3 years ago

Nate K. was out today to finish up the wall repair, new basement window. Once again, I am very pleased! Professional, quality just very pleased. Look forward to hearing from Nate K. again regarding possible future work to have done. 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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