Columbus Worthington Air

ROS W 

on BBB

2 years ago

Yesterday, a ****************** serviceman inspected my heater and air conditioner and said we needed a new gas valve and control board, at a price of $3K and which would take a month or more to get. He pushed very hard to sell us a whole new system for $20K. Today, a different HVAC company repaired my heat and air in 30 mins for $118 by turning on the gas valve which he said was turned off and uncrossing the wires in the air conditioner that had been crossed. 

Cathy M. 

on BBB

2 years ago

****** performed a furnace maintenance for me. I also asked them to check my Aprilaire home humidifier. I dont know what was done as far as the maintenance (he checked a couple of things & used my vacuum to clean out debris), but he took the Aprilaire apart and did not have a replacement filter. He put it back together without a filter. Thus, it would have required another service call to get a filter. He did clean the filter holder & put it back in the Aprilaire unit. He did NOT check that the Aprilaire was even functioning... read more

Thomas D. 

on BBB

2 years ago

Blue Dot Services LIES so they can sell you new HVAC system. Extreme high pressure sales tactics. Look for another company for a second opinion, before you spend thousands.Service Technician did not perform any diagnostic test (burners would't light). HVAC system is old and parts not available.Turns out I had a dirty flame sensor, that needed to be cleaned. Cost $125.00 by another company. 

Gerardo I. 

on BBB

2 years ago

Its a fraudulent company Will Fix It, I buy an air condition system for $ ********* on July 2020 two years old system and the first year I have to call them for repairs they start changing parts in the condenser, first year I made almost 6 call for it, in my contract never mentioned that after one year you CAN NOT GET YOUR ***** BACK not even for all those call the I made before the year, the second year I called again about 7 times and again changing part from the condenser they replaced two times fan motor, they replaced t... read more

Shawn L 

on BBB

2 years ago

ARS Installed a hot water heater in my home a little over a year ago. The water heater failed and flooded my home. I recently called them after the adjuster assessed the damage. The repairman said that they knew the part was subject to fail but installed it anyway because it is what came with the water heater. They charged me $467.00 to install a 2 inch pipe on the water heater which would have stopped the problem from occuring in the first place. They failed to provide an itemized receipt. The worst part was that they have ... read more

John F 

on BBB

2 years ago

This review is for *********** ***** ******. Avoid this company - did not diagnose my problem of look for leakage, simply injected refrigerant. No meter or gauge to measure how much injected, the technician stated that he "knew" how much from being in business 30 years. Then overcharged me by a factor of 3 (total cost was $819.00. Charged $325 for first pound and $170 each pound thereafter. Versus industry standard cost is between $79 and $59 a pound. Did not leave a receipt (all he had was an iPod to make his notes), I neve... read more

Brandi P 

on BBB

2 years ago

My dad and step mom had this company install a new unit and new vents through out their house 5 years ago. They paid well over 10, 000 for this service. Recently my dad passed and we are in the process of selling his house so an inspection was done, this company installed something wrong in the attic, a fire hazard the inspector called it. Not only did my dad and step mom live in a house with a fire hazard , this sorry company says it's not their fault and will not fix their mistake. They also got nasty with the realtor on t... read more

Judy A. 

on BBB

2 years ago

Unit installed incorrectly. Water damage from install failure(which didnt immediately show up but is now evidenced by rotting wood), fan installed incorrectly, and temps throughout house are still inconsistent. Several service visits with acknowledgment of install failures as well as being surprised they installed in finished attic area. offer was for 10 yr free parts. We ALREADY had 10 years free parts so their remedy was nothing. During first visit to sell us the unit we answered a questionnaire, our top priority for insta... read more

Fran D 

on BBB

2 years ago

The *** Select Services ***** location came to my home. I called ********* Services to schedule a regular maintenance call on my heating and A/C units on a Friday, the service was scheduled for the following Monday. Turned out they were running a discounted special, perfect timing.***** arrived well within the window I had been given. He was very courteous and professional, he has a very calm demeanor. He is also very knowledgeable and an obvious expert on every aspect of the units. He explained what he would be doing. The c... read more