Columbus Worthington Air

Mm R 

on BBB

3 years ago

Was referred to this company directly through Home Depot. Appt was made on Thursday for the following Monday at 2pm. Received call at 1:45 on Monday telling me that they took another job. Really? During MY appt time? I would never had told a customer they were not important. They rescheduled but I cancelled because I do not trust this type of company. Sink still leaking. 

JULIE D 

on BBB

3 years ago

Daniel Sanchez service my home 3 days ago. This guy is very knowledgeable, friendly and polite. Righttime is lucky to have an employee like him. 

James A. 

on BBB

3 years ago

Excellent technical expertise and customer service. Job was done on time and within our budget. Initial job estimation provided by the Comfort Advisor, Ron Eggers, was easy to understand and he took the time to explain everything that needed to be done and why it needed to be done in layman?s terms ( a big ?shout out? to Ron Eggers and the installers,Dwayne Loomis and his crew). I highly recommend Beutler Air Conditioning & Plumbing. 

C S 

on BBB

3 years ago

Excellent service technician very knowledgeable professional respectful and efficient Thanks 

Katherine B 

on BBB

3 years ago

ARS technician Steve Jinkins conducted our recent furnace check up and cleaning. He is very efficient and does a great job explaining the process. He is very respectful of property and leaves no mess! He did not push re any improvements or upgrades but kept us informed re our options. I will request him in the Spring for our AC tuneup! 

Deborah J 

on BBB

3 years ago

I have used ARS services for 30 plus years and have always been very satisfied with their work. My recent technician, Ali was very professional and friendly. He was very respectful of covid protocols. 

Linda M 

on BBB

3 years ago

I had an appointment for Tuesday, and Thursday of this month, October. They gave me a window of 8am-12pm. They stated they would call me when they are within 30-45 minutes of arriving to the appointment. Both times I received no call, but I call the company four times, the customer service was very unprofessional. They never showed up for the plumbing either day. I spoke to the management, they are just as incompetent; this is what happens when a company tries to expand to fast, they should have just stuck with just plumbing... read more

Gene A 

on BBB

3 years ago

was told by their technician i need a new coil, i have 10 year warranty on parts since is was already 6:00 p m he didnt know if they had part in stock. i advised my 88 year old mother not in good health n need to get resolution promptly, i might even consider a new unit even though the existingf rheem unit is only 6 years old. i was promised a phone call first thing in morning which never came. after many calls to main office and appologetic employess with a promise of a recall which never came i think your aspen service is ... read more

Maria C 

on BBB

3 years ago

Eduardo did an awesome job with rewiring my 1920 home it was a tough project since my home has been remodeled multiple time but he got it done. He went above and beyond my expectations will for sure be using their services.