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Coastal Volkswagen
- Car Dealers
- Hanover, MA
About this business
Visit Coastal Volkswagen at exit 32 (formerly exit 13) in Hanover for Better Prices and Better Service - big dealer price and small town service. Coastal is locally owned and operated. We stock the full VW line-up and service every vehicle with our team of VW certified technicians. See for yourself why Coastal Volkswagen is the premier VW dealer on the south shore.
Location details
1 Saturn Dr, Hanover, MA, 02339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Very nice people.
Business response:
Thanks - we hope that we met all your needs. Please let us know if there is anything we can do in the future.
The dealer responded very quickly to my interest in the vehicle and test drove it the same day. When I got to the dealership it was clean and ready to go so there was no waiting around. My wife and I were able to take it for a longer than normal test drive so we could get a better feel if it was the right car for us. The sales people were very laid back and friendly and made our car buying a great experience. I would go back again for my next car.
Business response:
Thanks for your review - and your business! We appreciate your taking the time to post comments about your experience. Looking forward to seeing you at Coastal again soon!
The dealer responded very quickly to my interest in the vehicle and test drove it the same day. When I got to the dealership it was clean and ready to go so there was no waiting around. My wife and I were able to take it for a longer than normal test drive so we could get a better feel if it was the right car for us. The sales people were very laid back and friendly and made our car buying a great experience. I would go back again for my next car.
Business response:
Thanks for your review - and your business! We appreciate your taking the time to post comments about your experience. Looking forward to seeing you at Coastal again soon!
Great place!!!! Sales team are very nice. They connect with you and very honest even though I didn’t get the car. Mike (salesman) is a wonderful person. Actually! Everyone, I recommend over and over. Their prices are very reasonable.
Business response:
Thanks! We are proud of our customer focused team and value pricing. Hope to see you at Coastal in the future.
Dealer contacted me immediately when I inquired about a vehicle, sent additional pictures and info. No high pressure sales tactics, very nice to deal with.
Business response:
Thanks! Hope to see you at Coastal again soon.
Dealer contacted me immediately when I inquired about a vehicle, sent additional pictures and info. No high pressure sales tactics, very nice to deal with.
Business response:
Thanks! Hope to see you at Coastal again soon.
Seems this dealer has an on going issue of selling cars out from under potential buyers. I had communicated through a series of emails, texts and phone calls for 2 days and made an appointment to see the car at the end of the day after work. I had spent the day excited about seeing the car just to have them text me an hour before the appoint telling me they sold the car. Nice! Car had been for sale for 221 days on CG suddenly it sold same day. OK My thought is they could have had the common decency and business sense to call... read more
Business response:
Chris - We apologize for your vehicle of interest being sold. We have our vehicles listed in many places and we often receive inquiries from multiple people on the same vehicle. More often than not, the inquiries do not result in a sale and people do not show up for appointments. As a business practice, we must leave all vehicles "available" until they are actually sold. As soon as we reached an agreement with the other party, we contacted you immediately. We can understand your disappointment but we will not tolerate abusiv... read more
would not give me a direct answer until the 4th message.
They took a deposit over the phone and 3 hours later sold the car out from under me. When I called I was told businesses are allowed to make mistakes. Clearly a deposit means nothing to them if someone comes in and will do paperwork that day. Beware of this business. No remorse no care other than 'businesses are allowed to make mistakes'. Really??? Very concerning
Business response:
Hi Tom - We apologize for this situation. We make every attempt to confirm availability prior to a sale but occasionally our processes break down. We'd welcome another opportunity to earn your business.
Frequently asked questions about Coastal Volkswagen
How is Coastal Volkswagen rated?
Coastal Volkswagen has a 4.7 star rating with 1,616 reviews.
When is Coastal Volkswagen open?
Coastal Volkswagen is closed now. It will open tomorrow at 9:00 a.m.
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