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Coastal Volkswagen
- Car Dealers
- Hanover, MA
About this business
Location details
1 Saturn Dr, Hanover, MA, 02339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Horrible experience! Dealer wouldn't honor the advertised price. Added $2500 for "dealer add-ons" that I didn't want and wouldn't budge. After driving an hour and spending 2 hours trying to come to terms, I left. Dealer kept calling for days to beg us to reconsider, but never agreed to sell it for the advertised price. So, I got a brand new one for what they wanted for a used VW with 8k miles. Buyer beware! Very unpleasant, icky experience.
Business response:
Hello, Your feedback is truly valued here and would like the chance to speak with you about your recent experience with our Sales Team regarding any additional dealership fees that you incurred. If you would kindly reach out to us at a time that works best for you, it would be much appreciated. Thank you, CardinaleWay Volkswagen Team (951) 550-0811
It seemed like a scam . The truck had 3 different tires on it ( different brands and different treads ) and they tried to act like it was totally normal to sell a SUV that way . Super low-balled us on the trade-in even though we had an offer for our trade-in . I wouldn’t deal with this dealership again.
I contacted the dealership to confirm availability of the vehicle and setup an appt to test drive. When I arrived at the dealership I was informed that they had sold the vehicle over the weekend. I've found that this happens more than it should. Mastria didn't seem to think it was a big deal. I should have known better....I have never had a pleasant experience in one to f their dealerships.
This dealership is excellent. Iâve brought my Atlas Crossport in a couple of times and they have been very helpful - answered questions, topped off my coolant that was causing a sensor to turn on, changed the cabin filter while I waited.
Super! Very pleased with response.
Business response:
Thank you, Phyllis! We appreciate your positive feedback. We're glad to hear you are pleased with our response. If you have any further questions or need assistance, feel free to reach out to us at Volkswagen of Abilene. We look forward to seeing you again! Sincerely, The Volkswagen of Abilene Team
They have great customer service, Kaleb Scott went above and beyond to get me into the car I wanted
They have very professional and responsible staff.
Business response:
Thank you for your 5 star review, we appreciate your kind remarks and business.
Great salesperson Bill! We found a newer unit elsewhere but dealer is recommended!
Prompt, polite, no pressure but willing to work to satisfy both then and i
Frequently asked questions about Coastal Volkswagen
How is Coastal Volkswagen rated?
Coastal Volkswagen has a 4.7 star rating with 1,757 reviews.
When is Coastal Volkswagen open?
Coastal Volkswagen is closed now. It will open at 9:00 a.m.
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