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Coast & Country Cottages
- Hospitality
- Salcombe
About this business
Location details
Hannaford's Landing, Island St, Island St, Salcombe, TQ8 8FE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We would like to thank Coast and Country Cottages, There was a problem with our accommodation, they were having technical difficulties with their phone lines but we were able to get hold of them, they sorted us out as quickly as possible and we were very happy with the service, For the rest of our stay at Buttercup lodge, they kept touch to make sure we were still happy and enjoying our break. On the last day we went to the office to thank them in person, they were friendly and thanked us for being understanding, and were gl... read more
Really easy to book. Office is in a great location for key collection and staff were incredibly helpful. Will book again!
Don't book a holiday with this company!! Its a nightmare to change your booking date despite giving 8 months notice. You can't talk to someone, the phone options when you call them are frustrating and it takes ages to speak to someone. You have to add their app to your phone, then set them up on Whats app to message the company, they take days to get back to you. They are totally useless, though there is no trouble when they want any money from you. Avoid this company at all costs.
We had a holiday booked with Coast & Country for September 2024. We booked back in June, and 1 week before we were due to travel down, C&C sent an email to tell us the home we were staying in would have scaffolding up. After a few phone calls trying to speak to someone who knew what was going on, we established that the scaffolding would cover the property, entrance, porch for the entirety of our booking and work would be taking place all day from 8am – 4pm. We appreciated that it was down to the home-owners poor organisatio... read more
Absolutely appalling customer service experience. I booked through Sykes (their parent company) but had the misfortune for the property to be managed by Coast and Country. We arrived to find the property hadn't been changed over. When I tried to reach the out of hours number it didn't work. When I eventually reached them the next day they were unresponsive. Despite promising to get back to me, they did not. They have failed to resolve the issue or apologise. I definitely would not recommend booking with them.
Frequently asked questions about Coast & Country Cottages
How is Coast & Country Cottages rated?
Coast & Country Cottages has a 3.5 star rating with 28 reviews.
When is Coast & Country Cottages open?
Coast & Country Cottages is closed now. It will open tomorrow at 9:00 a.m.
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