Club Car Wash

E. P. 

on BBB

2 years ago

Wheres the class action against Club car wash, I have $830 worth of damages, they told me it couldnt have happened there because they say damages arent consistent with their car wash 

E. P. 

on BBB

2 years ago

Wheres the class action against Club car wash, I have $830 worth of damages, they told me it couldnt have happened there because they say damages arent consistent with their car wash 

Leslie B 

on BBB

2 years ago

I have several complaints but I will start with the RUDE so called customer service representative named *** who is not doing her job. Not only did she hang up on me while I was disputing charges but then she refused to let me speak to the manager or supervisor, would not give her employee Id when asked for by the customer and had the nastiest disposition on the phone that this person representing this company proves all too well why I will never use this service or carwash again. The wash is a death trap and an add to botto... read more

Leslie B 

on BBB

2 years ago

I have several complaints but I will start with the RUDE so called customer service representative named *** who is not doing her job. Not only did she hang up on me while I was disputing charges but then she refused to let me speak to the manager or supervisor, would not give her employee Id when asked for by the customer and had the nastiest disposition on the phone that this person representing this company proves all too well why I will never use this service or carwash again. The wash is a death trap and an add to botto... read more

Leslie B 

on BBB

2 years ago

I have several complaints but I will start with the RUDE so called customer service representative named *** who is not doing her job. Not only did she hang up on me while I was disputing charges but then she refused to let me speak to the manager or supervisor, would not give her employee Id when asked for by the customer and had the nastiest disposition on the phone that this person representing this company proves all too well why I will never use this service or carwash again. The wash is a death trap and an add to botto... read more

Andrew N 

on BBB

2 years ago

Beware of poor and potentially fraudulent business practices! Beware - this 'club' isn't worth your time or money. Ive had my newer Tesla and older ******** with memberships there for some time now until recently. They scratched my Tesla, botched my multiple cancelation requests for it, and continued to bill me for both my vehicles. To add insult to injury, they inexplicably terminated my paid ********' subscription after I was forced to seek my refund on my extra and separate recurring Tesla charge through my credit card co... read more

Andrew N 

on BBB

2 years ago

Beware of poor and potentially fraudulent business practices! Beware - this 'club' isn't worth your time or money. Ive had my newer Tesla and older ******** with memberships there for some time now until recently. They scratched my Tesla, botched my multiple cancelation requests for it, and continued to bill me for both my vehicles. To add insult to injury, they inexplicably terminated my paid ********' subscription after I was forced to seek my refund on my extra and separate recurring Tesla charge through my credit card co... read more

Andrew N 

on BBB

2 years ago

Beware of poor and potentially fraudulent business practices! Beware - this 'club' isn't worth your time or money. Ive had my newer Tesla and older ******** with memberships there for some time now until recently. They scratched my Tesla, botched my multiple cancelation requests for it, and continued to bill me for both my vehicles. To add insult to injury, they inexplicably terminated my paid ********' subscription after I was forced to seek my refund on my extra and separate recurring Tesla charge through my credit card co... read more

Emily B 

on BBB

2 years ago

I have been a big fan of the Club Carwash ever since a location opened near me. However, my car was recently damaged while going through the car wash and my claim has still not been reviewed. It has been three weeks! I am very disappointed in the customer service of ********************** Corporate. The gentleman that assisted me in retrieving the part that fell off of my car and submitted a claim for me was very helpful and told me I would hear something in 3 or 4 days.That has not happened. I have called multiple times and... read more