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Club Car Wash

3.5

About this business

Location details

3810 N Main St, Taylor, TX, 76574, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.5386 reviews
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John L's profile image
John L 
2 years ago

Very poor customer service. They do not take liability for any damages to customers vehicle. I think someone should look into their business practices related to claims. 

Business response:

Thank you for reaching out. I apologize you are less than satisfied with the services you were provided. Please know we take all concerns very seriously, thoroughly investigating each concern. We value our customers and the services we provide. Please feel free to reach out to our office to further discuss. Thank you,Club Car Wash 

John L's profile image
John L 
2 years ago

Very poor customer service. They do not take liability for any damages to customers vehicle. I think someone should look into their business practices related to claims. 

Business response:

Thank you for reaching out. I apologize you are less than satisfied with the services you were provided. Please know we take all concerns very seriously, thoroughly investigating each concern. We value our customers and the services we provide. Please feel free to reach out to our office to further discuss. Thank you,Club Car Wash 

SUSAN L's profile image
SUSAN L 
2 years ago

Review your contract know your renewal date. I had to trust what they told me when I called in to lower my car wash price. They told me the 16th of the month. Today which is the 15th and presto-chango play date happens to be the 12th so I missed it again for another month paying ***** for a monthly car wash unlimited rate. I canceled after that. 

Business response:

Thank you for reaching out. Please feel free to call our corporate office so we are able to assist with any additional questions you may have. Thank you,Club Car Wash 

SUSAN L's profile image
SUSAN L 
2 years ago

Review your contract know your renewal date. I had to trust what they told me when I called in to lower my car wash price. They told me the 16th of the month. Today which is the 15th and presto-chango play date happens to be the 12th so I missed it again for another month paying ***** for a monthly car wash unlimited rate. I canceled after that. 

Business response:

Thank you for reaching out. Please feel free to call our corporate office so we are able to assist with any additional questions you may have. Thank you,Club Car Wash 

SUSAN L's profile image
SUSAN L 
2 years ago

Review your contract know your renewal date. I had to trust what they told me when I called in to lower my car wash price. They told me the 16th of the month. Today which is the 15th and presto-chango play date happens to be the 12th so I missed it again for another month paying ***** for a monthly car wash unlimited rate. I canceled after that. 

Business response:

Thank you for reaching out. Please feel free to call our corporate office so we are able to assist with any additional questions you may have. Thank you,Club Car Wash 

Tracy S's profile image
Tracy S 
2 years ago

Purchase the car wash for $40.00 a month, they came back and charged our debit card 2 more times in the same month. Called and spoke with customer service and they told me that the supervisor had done the credit for $80.00 on the debit card and should see it on the bank account in 2-3 business day's. Well it has been 6 business days and still no credit has been issued. I called them again today and spoke with customer service to find out about the credit and the response was this: I have talked to my supervisor and she said ... read more

Business response:

Thank you for contacting us. I would be happy to further investigate your concerns and reach out with a resolution. We value our customers and appreciate you giving us a chance to further review. Thank you,Club Car Wash 

Tracy S's profile image
Tracy S 
2 years ago

Purchase the car wash for $40.00 a month, they came back and charged our debit card 2 more times in the same month. Called and spoke with customer service and they told me that the supervisor had done the credit for $80.00 on the debit card and should see it on the bank account in 2-3 business day's. Well it has been 6 business days and still no credit has been issued. I called them again today and spoke with customer service to find out about the credit and the response was this: I have talked to my supervisor and she said ... read more

Business response:

Thank you for contacting us. I would be happy to further investigate your concerns and reach out with a resolution. We value our customers and appreciate you giving us a chance to further review. Thank you,Club Car Wash 

Tracy S's profile image
Tracy S 
2 years ago

Purchase the car wash for $40.00 a month, they came back and charged our debit card 2 more times in the same month. Called and spoke with customer service and they told me that the supervisor had done the credit for $80.00 on the debit card and should see it on the bank account in 2-3 business day's. Well it has been 6 business days and still no credit has been issued. I called them again today and spoke with customer service to find out about the credit and the response was this: I have talked to my supervisor and she said ... read more

Business response:

Thank you for contacting us. I would be happy to further investigate your concerns and reach out with a resolution. We value our customers and appreciate you giving us a chance to further review. Thank you,Club Car Wash 

E. P.'s profile image
E. P. 
2 years ago

Wheres the class action against Club car wash, I have $830 worth of damages, they told me it couldnt have happened there because they say damages arent consistent with their car wash 

Business response:

Please know we take all questions and concerns very seriously thoroughly investigating each one. We value our customers and the services we provide. Thank you,Club Car Wash 

Frequently asked questions about Club Car Wash

How is Club Car Wash rated?

Club Car Wash has a 3.5 star rating with 386 reviews. 

When is Club Car Wash open?

Club Car Wash is closed now. It will open tomorrow at 7:00 a.m. 

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