This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Clearwater Spa Maintenance Company
- Pool Cleaners
- Newton, MA
About this business
Location details
27 Chaske Ave, Newton, MA, 02466, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Waiting for the actual repairs to be made. The initial appointment was only to assess the issue.
They are spa experts. Excellent service technician Joey
This company accepted my job 9/13. I did not question the money. I was told to saw one side to open an access to the pipes. Joe, Johnâ s brother, came 10/3 to clear the insula tion. He said they would be back Saturday or Monday. They never showed up! I have called, no response. I have emailed 10/23 with no response. Iâ m left with sawed off parts, and maybe frozen hoses and possibly more!
When they were able to make it out, the guy who came out was really nice and they did a great job.
The company happily takes the service fee and when the service is not what they want to do lie about everything else. Please note that they were notified about the specifics of the project in detail beforehand. In my case quoted the price of the parts 3 times higher than what it really was and suggested that the spa is not worth the repair. Never calls back on time.
Business response:
Unfortunately people can say anything they want in a review even if all of it is untrue. I handled every aspect of this job myself. We were not notified of any specifics other than the heater was not working. I explained to the customer that we needed to visit the site to troubleshoot the issue. She argued with me that the issue was that she needed a new heater and it would be a simple repair. I again explained that there are many possible reasons for a spa not to heat as in failed sensors/circuit board etc. and I would need... read more
After a little confusion about time of the appointment, John showed up, during very inclement weather and looked at our tub, In about 5 minutes he was able to pinpoint the issue. He did what he could while he was there, ordered the part we needed and will replace as soon as it comes in. He explained everything, showed me the parts and pieces. I felt comfortable that what he was suggesting was reasonable and fair.
There simply are not many options when you need service for a Hot Tub issue. Even places that sell them can not help in many instances. Clearwater is not close to me but they still were available to help with my leaky pump. They are FANTASTIC! Very knowledgeable and not only took care of my issue but, explained every detail and gave me tips to keep my Tub in top shape! I highly recommend them and I'm glad to know I have someone I can count on for any issues I may have in the future! Thank You!! Thank You!! Thank You!!!
very very nice. polite, helpful and good at their job. This company will be my to go to for all my services.
Frequently asked questions about Clearwater Spa Maintenance Company
How is Clearwater Spa Maintenance Company rated?
Clearwater Spa Maintenance Company has a 4.5 star rating with 246 reviews.
When is Clearwater Spa Maintenance Company open?
Clearwater Spa Maintenance Company is closed now. It will open at 8:00 a.m.
Browse nearby in Newton, MA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com