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Clayton Homes
- Mobile Home Dealers
- Rock Hill, SC
About this business
Visit Clayton Homes in Rock Hill, SC and browse our Modular Homes and Mobile Homes for sale. Create your Dream Home with our customizable features. Stop by today and tour our homes on display.
Location details
1044 North Anderson Road, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience I have ever had.These people lie about everything.And then when you confront them they cover for one another.Once they have there money they no longer respond to your calls or keep you up to date.Think twice before you deal with these people
Business response:
Hi Tracy, thank you for sharing these concerns with us. We strive to provide world-class customer service and would like to look into any issues you may be experiencing. Please contact our customer advocacy team at **********************************
Zero stars if it would let me. Been in a brand new Clayton home for a year and has been a nightmare since day one. House is poorly built and constantly falling apart/finding issues even over a year in. Have dealt with warranty since day one about water leaks/seaps and black mold around fart fans and exterior walls. Found nails missing in roof shingles, shingles stretched to save money from factory, gum wrappers to fill the nail holes in the roof but they sent an “expert” out to look and said there was no issue and cleaned th... read more
Business response:
Good afternoon Mr. *******, Thank you for reaching out regarding these concerns. We strive to provide world-class customer care and would like to work with you to resolve these issues. We have sent two different contractors out since we last spoke, on four different occasions. The most recent visit was around 9/11/23. We apologize for any inconvenience caused and assure you that we will send another contractor to address these issues. Our facility will personally reach out to inform you of the upcoming visit. Thank you for y... read more
I am so disappointed about buying my 2019 home from Clayton. When I first got my home I sliced my finger on the bathroom mirror.they didn't file them down. Lock are on backwards, my front door won't stay shut never been able to use my dead bolt. All door have to be adjusted constantly Cracks all over my house . I feel mushy uneven floors, plastic molding in my laundry room peels right off. Window won't open in my living room. All you get is a one year warranty. And it's down hill after that . Manufactured business in Chico C... read more
Business response:
Hi Sherry, thank you for reaching out and sharing your feedback with us. I'm sorry to hear about the issues you're experiencing with your home. Your home was purchased in August 2019 with the last service issue was completed 1/22/20. It's true that regular maintenance is necessary for any homeowner. It may be helpful to review your Homeowner manual for maintenance recommendations that could have prevented these issues. If you're still experiencing problems, we recommend finding a qualified technician who can assess the condi... read more
I purchased a home from Clayton in Lancaster, SC and it was finished in July of 2021. Fast forward to July of 2023, I started developing some unexplained illness symptoms. After Primary Care Doctors, ENT's, Eye Doctors, Functional Medicine Practitioners, and Allergy Testing, it was determined I am highly sensitive and allergic to mold. While trying to uncover a possible source to mold exposure, my boyfriend got up under the house to inspect for leaks. After ripping down under belly wrap and insulation, it was discovered that... read more
Business response:
Hi Kylie, thanks for reaching out and sharing these concerns with us. Your experience is of the upmost importance to Clayton Homes. We see that you are in communication with the retailer, and we are working with them to resolve your issues.
Nice home but we’ve had lots of hassle. The lady that we dealt with in selling us the home did not seem to know all the ins and outs and had to ask for just about every question we had. Also the process took forever because my wife was on maternity leave and they wanted proof that she had a job by having her call corporate and them send in documents showing she still worked even though her boss verified she was on maternity leave. And their maintenance team is not very good. We’ve had all kinds of issues and someone will com... read more
Business response:
Hi Gary, thank you for reaching out and sharing your experience with us. We're sorry to hear that the buying process wasn't seamless, but we do appreciate your business. The retailer has confirmed that all issues have been resolved and to please reach out again if you have any questions or concerns.
Awesome place to help you find a home Bryan cote has been working hard and we will soon be in our own home. Thank you so much Bryan
Business response:
Thank you so much for sharing your experience with us, Bonnie! We are so excited for your home!
They are helpful after you see them for the first time. After that, you cannot get in touch with them. They only like to deal with low incomes families. I have good credit and treated like I had bad credit. Went to another builder and had very good service. Clayton homes treat you like you have bad income and act like you don't know what you want. I'm a electrician retirement coming soon and have good credit. They're sub-contractors double the prices for land clearance.
Business response:
Hi Rosa, thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. Clayton Homes does not offer financing and has no say in lending terms. If you have any questions, please contact our home office at 1-877-264-2812.
I purchased a Clayton home in May I moved into my brand new home the end of July 2023. I never knew there would be an astronomical amount of problem that shouldn’t be problems from floor trim, around the door trim, front and side door have gaps where light comes through yellow glue all over the windows, doors with imperfections paint drippings and in the living room underneath the carpet has hard object-bathroom drawers won’t open toilet plumbing isn’t sitting flush the inside of my kitchen cabinets look very old on the insi... read more
Business response:
Good afternoon Buffy, thank you for sharing your experience with us. We're sorry to hear of these frustrations you are experiencing and we look forward to completing these items. The facility has been in contact regarding the service issues, and assured you that we will be sending a contractor to address these concerns. A work order and parts order have been processed, and we will schedule a contractor as soon as the parts are available. The contractor reached out on Friday (10/27/2023) to provide updates on the expected tim... read more
Courtnie Campbell in Palestine Texas is the best we love her
Business response:
Thank you for sharing your feedback with us, Courtnie!
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 334 reviews.
When is Clayton Homes open?
Clayton Homes is open now. It will close at 6:00 p.m.
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