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Clayton Homes
- Mobile Home Dealers
- Crestview, FL
About this business
At Clayton Homes, we offer more than affordable homes, we are opening doors to a better life with quality built and energy efficient manufactured homes. Everyone deserves a slice of the world they can call their own and with our off-site built homes, the possibilities are endless. We can help you personalize your new home with a variety of floor plans to choose from. Ask us about our move-in ready homes, how we can help you find land or what garage options we have too! From initial construction to handing over the keys, our ... read more
Location details
5208 S Ferdon Blvd, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went in person to Clayton homes in Auburndale, Fl. 2 ladies were outside when I got out of my car. Neither of them spoke or said anything, not even hello. When I walked inside, one of the ladies seemed less interested in me being there. Immediately when I asked her about homes.. she was short, abrupt and did not give me any information about their homes other then" I dont even know the prices. She said they do not make moduler homes right now because of covid and "they start at $200.000 as if that were to deter me of my in... read more
Business response:
Hi Sharon, we're sorry to hear of this experience, as we strive to provide world-class customer care. We would like to look into this matter and alert the appropriate management. Please email customeradvocacy@claytonhomes.com with the name of the location you visited, and any other information that may be helpful. We look forward to speaking with you.
Wood is exposed through the paint in places in less than a year! Now I find out you have only 30 DAYS TO REPORT IT! It's considered cosmetic and your responsibility even though it's a crappy paint job. No wonder this bottom feeder is barely averaging 1 star after 93 reviews. BUYER BEWARE!
Business response:
Doug, thank you for reaching out to *******. As the home is covered under a 1 year structural warranty, the cosmetic warranty is only good for the first 30 days. With the benefits of home ownership come the responsibilities to take care of your home and perform preventive maintenance. Some routine tasks can be performed by you. Others require the services of trained and qualified personnel. The home owner is responsible for minor repairs, and for arranging for the repairs that require the services of trained & qualified pers... read more
âšï¸Beware! The homes have only a one year warranty and after that expires, it's up to owners to fix, even if it is a factory defect. They left a huge hole for the pipes under my shower open allowing for a mice infestation that cost me a loss of thousands of dollars of my property and the loss of personal items I cannot replace. They are refusing to do anything about it because I have passed the one year warranty. Don't waste your money!
Business response:
Kimberly, we appreciate you reaching out and sharing your feedback with us. Clayton Homes strives to provide a world-class customer experience, and we're sorry to hear of your concerns. However, your home is over 10 years old. We did not hear of any concerns from you until recently. Our system only keeps records of customers going back 7 years. Unfortunately we are unable to assist you with any requests. Our homes carry a one-year manufacturer's warranty, and we provide a homeowner's manual to our customers that details ways... read more
Absolutely horrible. Yes, their prices are lower than anywhere else locally but it's not worth it. They drag their feet. I mean they DRAAGG every single step of the home buying process out. I closed on my mobile home in December 2020 and it is August 2021 and I am still not living in my home. They took 2 months just to 'file paperwork' with my lender. They took 2 to 3 more months to build my home. They took another 2 months to move it. And it looks like it will be another 2 months before they finish giving me my hook ups and... read more
If I could give them a zero stars I would. DO NOT WASTE YOUR TIME HERE. my wife and I waited 6 weeks for our home to come in then now at the last minute before our closing in three days they cancel on us because I asked for transparency and honesty in the setup process and timeframe. I was told because I have questioned them that they don't feel they can make me happy as a client and they are not going forward with our home loan process. So unless your fine with signing an open ended contract that their not given a timeframe... read more
Business response:
Hello George, thank you for reaching out and taking the time to share your experience. Clayton Homes strives to provide a world-class customer experience from the beginning of the sale until after purchase and beyond. Our retail location that you worked with felt that they were unable to meet your timeline expectations and therefore made the decision that we may not be the best fit for your home buying needs. This was after there was a signed agreement regarding time frames from all parties. We wish you and your family all t... read more
If I could give 0 stars I would. The purchase portion was fantastic, they helped me find financing and helped me pick out the trailer and dealt with my "not knowing what I wanted and second guessing myself." But that brings us to the setup and delivery. it was agreed upon that freedom homes would add to my loan the clearing of the land, driveway and septic setups. The contractor delayed over and over again the work on the land and when he finally did come down to clear he only devoted 1 day for work. Due to this, the trailer... read more
Last year in March my husband and I applied to purchase some land with a Mortgage Company. But after 6 weeks, they informed us that our pre-approval was incorrect and our debt to income was off by 3% for their requirements. This was incorrect but at this point we were in a hurry to purchase, as the owners of the property were in a time crunch to sell. So we weighed our options and decided to go with a land/home package from Clayton Mobile Homes. We started the inquiry via Facebook Marketplace, as some of the repossessed home... read more
Business response:
Hi Emily, thank you for reaching out and sharing your purchase experience with Clayton Homes. Customer experience is of the upmost importance to us, and we take this feedback very seriously. The retail location you purchased from was notified of the A/C not working and the retail location reached out to the manufacturer who immediately went and serviced the system. As a courtesy, they also installed a new septic tank as you were informed the existing one was faulty. We have not been informed of any issues past this, and and ... read more
I have been waiting months in a home to be built in the Clayton manufacturing facility in Albany Oregon. I have a contract, I have a permit to plane the home, they have $40,000.00 of my money. I have been told the home would be delivered 3 times. Low and behold, they have not even started building it yet. They claim the drafting and engineering has still not been completed. I thought these people did this for a living? I am absolutely unhappy/disgusted by the situation. Albany Oregon facility that manufactures Golden west sh... read more
Business response:
Hi James, thank you for reaching out and sharing this feedback with us. Customer experience is of the upmost importance to us, and we take your concerns very seriously. We will be reaching out to your for more information in order to best assist. We look forward to speaking with you.
My 1.5 yr old home came with electrical issues and hidden junction boxes but the company seems to think its just normal use of the home. Lights that are flickering, lights that are half on and the switch is off. Whole bedroom without electricity and no tripped breakers. Two months of dealing with these issues. Hidden junction box. This company has put my family in danger and thinks that all these problems are just normal wear and tear of a home. Normal wear and tear is my fridge not working a fire risk from the factory is no... read more
Business response:
We are sorry to hear about the issues you are having with your home. We have emailed the Home Center and Home Building Facility on your behalf, they should be reaching out to schedule the repair. If you do not hear from them within 24 -48 hours please let us know.
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 401 reviews.
When is Clayton Homes open?
Clayton Homes is closed now. It will open tomorrow at 9:00 a.m.
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