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Clayton Homes
- Mobile Home Dealers
- Crestview, FL
About this business
At Clayton Homes, we offer more than affordable homes, we are opening doors to a better life with quality built and energy efficient manufactured homes. Everyone deserves a slice of the world they can call their own and with our off-site built homes, the possibilities are endless. We can help you personalize your new home with a variety of floor plans to choose from. Ask us about our move-in ready homes, how we can help you find land or what garage options we have too! From initial construction to handing over the keys, our ... read more
Location details
5208 S Ferdon Blvd, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor quality home. Bought brand new in November 2019- poor quality/cheap carpet, kitchen appliances, bathroom fixtures, kitchen island, and cupboards. All items listed have either stopped working properly, or look 10+ years old already. For what you pay for these homes it should not already be showing this much wear. I would not recommend a purchase of one of these homes.
Business response:
Hi Leah, thank you for reaching out and sharing your feedback regarding your Clayton Homes purchase. Customer experience is of the upmost importance to us, and we take these concerns very seriously. To better assist, please email us at CAT@ClaytonHomes.com with your name, phone number, and home's serial number.
My issues are not necessarily with Clayton Homes. It is more with the contractor that they hired to do the work for me. I have had nothing but issues with this company and unfortunately it is Clayton homes that hired them and can not get them to do the work the right way. I have been having issues with my awning that I spent $5500.00 on. The contractors did not screw some pieces down so the wind blew them up and tore the awning all apart. Took them over a month to come out to fix it and they came out and tore it all apart, t... read more
Business response:
Hi Stephanie, thank you for reaching out and sharing your experience with Clayton Homes. A customer's experience with us is our number one priority, and we take this feedback very seriously. We are currently looping in our customer advocacy team and they will be reaching out to you as well as the field to resolve this matter. We appreciate your patience and time.
we bought a 2021 cool breeze we love the trailer but it has been another story when it comes to the service and clean up after the sale we paid cash for the trailer once they had all the money all we hear is I'm sorry there is nothing we can do freezer is not working had to wait 2 weeks for someone to come look at it which still has not happened called several times to have the 2 pallets of sand from underpinning removed sorry cant find anyone to take it i would not send anyone to buy from these people
Business response:
Hi Richie, thanks for sharing your experience with us. Customer service is of the upmost importance to us and we take feedback very seriously. Can you please email us at CAT@ClaytonHomes.com so we can document your concerns? We look forward to hearing from you.
If you plan on ordering from out of state, be aware it will be a long, stressful process. I bought a home to be delivered into WV from Clayton of Harrisburg, VA. I was told it arrived to the lot to be looked at by us. Drove almost 2 hours away to find out it wasn't even on the lot. Days later I drove down again to finally see the house. We took care of all land prep, porches...everything except the house being sat on the foundation and any interior work. After buying our home, it was delivered on March 3. From March 3, it sa... read more
Clayton Homes misled me when I applied for trailer 21 in Manning MHP. I wanted rent and rent-to-own options. Xxxx said, "Send in your application and let's see where the numbers fall." She never once told me the firm price on the rent was $850, which I cannot afford. I feel I was deceived and misled.
Business response:
Hi Laura, thank you for reaching out and sharing these concerns with us. We take customer experience very seriously, and we'd like to learn more. Please email us at CAT@ClaytonHomes.com with your name, email, phone number, and any specific details you'd like for us to be aware of.
They had told us that if we put down $5,000 cash that we would and did not get approved that we would get our money back in 3 to 5 days it's been over 30 days and we still have not got our money back and we did not get approved they basically stole $5,000 cash from us police report is about to be filed
Business response:
Hi Emily, thank you so much for reaching out and sharing your concerns with us. Clayton Homes strives to provide a world-class customer experience, and we take this feedback very seriously. Please contact us at CAT@ClaytonHomes.com with your name, phone number, location of purchase and any other information you would like for us to be aware of.
I acquire my home in 2019 and by 2020 I had filed all the work that needed to be done. I have been given excuses, and I am a very forgiven person. the repair man was great, but trying to fix siding in 104 degrees is a little rough. But my interior work could be done. I have gave a lot of lead way due to covid. I have called and called keep leaving messages with the manager. But it is always the same thing. the repair man is out and I will have him call you back. Never to hear from them again. All my trouble started after the... read more
Business response:
Hi Francis, thank you for reaching out and sharing your concerns with Clayton Homes. We have addressed your review with the retail location you purchased your home from and they have informed us they have spoken with you regarding any questions or issues. We sincerely appreciate your time!
The roof vents used are horrible on our 2010 model (we bought it brand new and moved in it in 2011) and have caused major interior damage! Along with numerous other issues that have happened over the years, like doors rusting, dips in the flooring, bath tubs cracking and leaking, etc. that we have made repairs and upgrades to ourselves. The insurance group they use and their adjustors they send out, will deny your claim! My roof over my utility room area recently collapsed in, after a rain and hail storm. We made a claim wit... read more
Business response:
Hi Brenda, thank you for taking the time to share your feedback with us regarding your Clayton home. We strive to provide a world-class customer experience with quality built homes, and we sincerely appreciate you choosing to purchase through us. All our homes carry a 1-year manufacturer's warranty, as well as the option to purchase an extended warranty through your homeowner's insurance. Certain factors, such as the type of insurance policy you purchased, could prevent coverage on an older home. We always recommend reaching... read more
I don't even want to give one star. Signed for my new home and everything is still messed up...roof leak, doors messed up , crackes everywhere... If my stuff doesn't get fixed I am going too pay soneone to take it back and let them have this piece of **** I purchased.... Buyer Beware.. Don't waste your money or time with them..
Business response:
Hi Patricia, thank you for reaching out and sharing this experience with us. Clayton Homes strives to provide a world-class customer experience, and we're sorry to hear about these issues. We are currently working with our corporate team as well as the field in order to resolve any service items. Certain items were delayed in shipment causing unwanted time frames. The home building facility has service scheduled for your home tomorrow, March 9th, 2021.
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 401 reviews.
When is Clayton Homes open?
Clayton Homes is closed now. It will open tomorrow at 9:00 a.m.
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