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Chuck McFarland - State Farm Insurance Agent

1.9

About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

607 W McGraw St Suite A, Ste 107, Seattle, WA, 98119, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.91,665 reviews
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Mammie B's profile image
Mammie B 
2 years ago

statefarm is horrible and lied to me about my cancellation date,THEY SENT ME A CANCELLATION NOTICE FOR JANUARY 17 2023 AND THEN CANCELLED IT ON DECEMBER 1 2022. THE MANANGER HUNG UP ON ME AND BASCIALLY TOLD ME I SHOULD HAVE PAID THE BILL ON TIME,THIS IS THE JOANN COATES OFFICE AND I WILL GIVE THEM A MINUS ZERO HERE IS THE ADDRESS; **** ****** ** ******** ** ***** Demetria ******** WAS THE AGENT THAT WAS NASTY AND HUNG UP ON ME AND WOULD NEVER HAVE JOANNE TO CALL ME 

Lynne S's profile image
Lynne S 
2 years ago

I have had State Farm Insurance for several years and have been happy. I have a clean driving record. I was rear ended 1/3/23 and the process has been a stressful nightmare. Nobody in my actual agency can talk to me because it’s been assigned to a claims agent. The claims agent is never available and doesn’t respond to voicemails or emails as of 8 days later. You call the number they tell you , you get put in que for 20 min or longer. If you opt for a callback, when you answer all you hear is someone breathing then they put ... read more

Business response:

Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 17, 2023, to address her concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented. Sincerely, Auto Injury Claims Department 1-800-782-8332 State Farm Mutual Insurance Co... read more

Jerry S's profile image
Jerry S 
2 years ago

I started a claim for roof on January 5th 2022 they took so long to get it an approvel on roof, water started to coming in living room and kitchen now they have to replace carpet and drywall. Today is January 9th 2023 and claim is still pending for drywall repair, carpet. The roof is done no more water coming into house but but I have a hole in the ceiling covered by a black garage bag. They have had 2 adjuster come out on this claim and still not approved. I can't believe state farm would take this long to get this fixed I'... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 10, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 17, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. 

Evelyn C's profile image
Evelyn C 
2 years ago

If I could give zero stars I would!! The lady who hit us had State Farm. It has been well over a month to resolve the issue and they still haven’t resolved it. The claims adjuster contacted me one time within this whole ordeal and that was due to the fact that there was an urgent message sent to his supervisor. I have literally had to call at least 20 times and still haven’t gotten this resolved. No communication during something like this is horrible. The one time I spoke with the assigned adjuster told me both checks would... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 11, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 11, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Auto Injury Claims 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company,. 

Robert C.'s profile image
Robert C. 
2 years ago

Customer service for claims and total vehicle lost service keep playing musical chairs and when they reach a deadend in helping to a get a fair market value for my vehicle. They disconnect the call. 

Tony M's profile image
Tony M 
2 years ago

State Farm Insurance Company has failed to make good on a Church Policy after years of making payments. (20 yrs or longer) A high wind storm hit the church and later it collapsed. All they care about is that you make payments and no claims. We will continue Praying that they will do the right thing. ***** ****** *** ******* ***************. 

anna j's profile image
anna j 
2 years ago

In 12/12/22 I was contacted by a sales rep that sounded honest, and forthright. My previous auto insurance had increased by $100, and was shopping for a better deal. So I got contacted via text and a phone call on a "great deal," I was quoted $299.00. I did not sign anything, or give any money up front. The Rep., said he would contact my previous insurance company to cancel, or I could. I told him I would. Next I received my renters insurance, but the policy never arrived, this is after waiting for more than a week. All I ha... read more

NANCY F.'s profile image
NANCY F. 
2 years ago

My car was hit in a parking lot while i was in a store. Of course no one left a note. I turned in a claim to State Farm. I have a $500 deductable the claim was for $1515. They will only pay $550. They are trying to make me get the repair done somewhere other than the dealership where i bought the car. I TRUST the dealership and the quality of their work. But State Farm is literally trying to force me to get the repair done where THEY want because its cheaper. I do not wish to have shoddy work done on my new vehicle just to m... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 10, 2023. While we cannot share specific details in the public response, our Claims Department contacted the complainant on January 10, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. 

Andrew D's profile image
Andrew D 
2 years ago

Scammers. Their insured hit my vehicle from behind and they denied my claim. 

Frequently asked questions about Chuck McFarland - State Farm Insurance Agent

How is Chuck McFarland - State Farm Insurance Agent rated?

Chuck McFarland - State Farm Insurance Agent has a 1.9 star rating with 1,665 reviews. 

When is Chuck McFarland - State Farm Insurance Agent open?

Chuck McFarland - State Farm Insurance Agent is open now. It will close at 5:00 p.m.  

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