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Chuck McFarland - State Farm Insurance Agent

1.9

About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

607 W McGraw St Suite A, Ste 107, Seattle, WA, 98119, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.91,660 reviews
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Richard K's profile image
Richard K 
2 years ago

State Farm has been terrible with my auto claim. We had a deer total our vehicle in November. State Farm has done nothing appropriately and even tried blaming the auto body shop. Plain and simple they have dropped the ball. It has been a month and a week and we still do not have the money from the insurance. I am switching insurance companies after this. We always pay our insurances on time. This is very disappointing and pathetic. 

Business response:

Thank you for the opportunity to reply to your correspondence dated December 29, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 6, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. 

DAVID S's profile image
DAVID S 
2 years ago

I have had to make third-party auto insurance claims with 3 separate insurance companies over the past two years. Those companies were Progressive, Liberty Mutual, and State Farm. Without question, the experience with State Farm has been the worst. They are completely disorganized. You would think they would assign my claim to a person and provide that person's name, telephone, and email address so we can work together in resolving the claim, but no. They expect you to call their 800 number and wait on hold (for up to 45 min... read more

Business response:

Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 5, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 9, 2023, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, WCCS Stewardship office Phone # 844-458-4300 State Farm Fire and Casualty Company 

Kay M.'s profile image
Kay M. 
2 years ago

State farm is a scam. There were signs but someone referred them so I didn't listen. First he keep quoting my home below value. An independent appraiser came out and proved my house was worth what all other insurance companies were quoting. On 23rd my pipe froze and broke as a result we had to cut our water off because it floods our basement and leaks through the light switch. The CA called and told me water being off is not an emergency to go to the store and buy water and I will be ok. How is a family of 7 suppose to use w... read more

Chad P's profile image
Chad P 
2 years ago

Car insurance - 1997 Subaru with 300K miles paying 400 for 6 months of minimum liability and the car is worth 2,500. I've paid its value in insurance almost 300% why does this law of mandatory car insurance even exist your entire business model is built off bribing politicians so you can rob the poor. I have been a good driver the entirety of my existence and you take my money time and time again and offer me nothing. Shame on you. State Farm has predatory practices for PIP(Personal Injury Protection) and UnderInsured covera... read more

J.. F's profile image
J.. F 
2 years ago

Do not depend non state farm to find and pay for a tow when you need it ( even thoughyou pay for it on your full coverage part of your policy), my vehicle disabled 9:30 pm on the 23rd and no one came for me even the courtesy left they promised it was 18degees and I could walk due to wild dogs in the area . I finally called the sheriff's department and it is now dec 26th and I've been all day on the phone on Christmas eve and the day after and they still have not picked up my vehicle . The told me to just get reimbursed. So I... read more

Ruby D's profile image
Ruby D 
2 years ago

I hit a deer on November 4 and it has taken nearly 2 months. State Farm low ball the repair estimates. Still have not sent an adjuster for the repair shop supplement request. Lousy insurance company. 

Holli R.'s profile image
Holli R. 
2 years ago

I would not use State Farm Insurance if you paid me. After 30 years, three homes and multiple vehicle and life insurance policies we could not get them to replace our roof. We suffered a horrible storm in March 2022. All of our neighbors surrounding us have had their roofs replaced due to this storm. State Farm denied our claim. We have spent 8 months providing proof of damage and going through the motions to have State Farm turn their backs on us when we needed them the most. No words to express our disappointment and outra... read more

Business response:

Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 29, 2022. While we cannot share specific details in this public response, our Claims Department has communicated with the complainant, and responded to her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, Hail Reconciliation Unit 1-800-782-8332 State Farm Lloyds 

Terry H's profile image
Terry H 
2 years ago

Where do I start. Called State Farm on November 7th 2022 to get a quote on a new car I was going to purchase. About a hour later they called me back with the quote and I said to go ahead and put the new car on the policy started that day since I was going to pick it up the next day November 8th. I called State farm on the 8th before I left the lot with the car to confirm the insurance was on the car and they told me I was all good to go. 3 weeks later I get my insurance bill for the new car and it was $45.00 more than what I... read more

Crystal E.'s profile image
Crystal E. 
2 years ago

State Farm does not work in your best interest. I have been trying for weeks for them to send and appraiser out to the body shop to look at my car and they absolutely refuse! There is a 3600 difference in what the repair shop says needs done and what State Farm is agreeing to pay. All could be fixed by sending an adjuster out there to look at my vehicle instead of relying on pictures. The body shop has the proof! Now I have to spend more of my own money to hire an independent adjuster to dispute the claim. It will then go to... read more

Frequently asked questions about Chuck McFarland - State Farm Insurance Agent

How is Chuck McFarland - State Farm Insurance Agent rated?

Chuck McFarland - State Farm Insurance Agent has a 1.9 star rating with 1,660 reviews. 

When is Chuck McFarland - State Farm Insurance Agent open?

Chuck McFarland - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m. 

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