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Chuck McFarland - State Farm Insurance Agent
- Insurance
- Seattle, WA
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
607 W McGraw St Suite A, Ste 107, Seattle, WA, 98119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
About a month ago my sons car broke down on the side of the highway. It took State Farm 5 hours to get a tow truck there. It is completely unacceptable for it to take 5 hours. We live in the ******* metropolitan area with hundreds of tow truck companies available. He was on the side of an extremely dangerous highway and his life was in danger. I talked to customer service that night and they tried to get someone there sooner but I talked to about 4 different people and kept getting transferred. It took about 45 minutes to ta... read more
If I could give a zero star review I would. I hope State Farm listens and looks up the call. On December 31, 2022 at 11:00- 11:25 Am (Mountain time) I spoke to Nicole about my issues on signing documents for auto insurance, she explained to me that the site was down. I expressed calmly that it's frustrating for me and that it's not a good start to the relationship between State Farm and me because I just switched. The attitude she gave me after that comment was the lines of " Take my two options that I have given you or kick... read more
After being in an accident caused by a driver with State Farm insurance, I have had the worst experience ever with an insurance company with this whole ordeal. After my insurance company determined the State Farm driver is at fault and owes for the damages, I was responsible for every step of making sure things were taken care of. Other insurance companies were very helpful in the process but State Farm was not communicative and had a different person for every phone call made, no consistency. After searching myself for a re... read more
Trash company. I am having to call every day to get an update on my claim and they are trying their hardest to not take responsibility for their insured. Supposedly they say they attempt to contact their insured but one of the call center agents said they don’t call every day. There is no telling if they are actually making attempts to resolve this issue.
Business response:
RE: BBB ID #***** To Whom it May Concern: Thank you for the opportunity to reply to your correspondence dated January 3, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 30, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Auto Claims - Property Complex 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Co.
My first and last experience with State Farm. Several mistakes made. I have 2 cars and 2 homes. They billed me twice on each home, an honest mistake. But they denied it despite me having my **** statement in front of me showing the double charges. Soon after, I receive another bill in the mail for an add on charge for my second home. There is no explanation what it covers and I had no warning of this added charge. I tried to change insurance agents within State Farm as I found someone nearby with good reviews. I notified my ... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 3, 2023. While we cannot share specific details in this public response, our Agent Office contacted the complainant on December 30, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
I had a pipe leak inbetween 2 parallel bathrooms on my second floor. There was clear damage to the ceiling below the bathroom and it took WEEKS for them to approve demo to the first bathroom (at this moment they still haven’t approved demo to the second bathroom which also has wet floor and walls). I have an open hole in my subfloor and in the ceiling below. There is exposed subfloor with splintered wood and work that can’t be done because my insurance adjuster DOES NOT answer her phone or ever return my voicemails. I chose ... read more
I was driving eastbound, straight on the very left lane on ****** ****** Rd. passing through the ********** Dr. intersection. My light was green. A car came out of the ****** ****** Mountain parking lot. On a red traffic side on her, she made a right turn while cutting onto my lane (a two-lane road on each side). She hit my passenger side front and rear doors. This is denied by Statefarm insurance as there is no video footage (!!!!) of the accident and no witnesses. There is no wonder their review rate is next to zero (there... read more
My son had an accident with a Geico driver. State Farm said my son was NOT at fault. Geico said their driver was only 20% at fault. I paid $500 for the deductible and $250 (20%) for the rental car. The accident happened in February 2022 almost 10 months ago. I still have not seen my money. State Farm is waiting for Geico to pay them before I get my money. What happened to pay the customer and go after Geico to pay them back? Instead I pay $450 a month for an insurance company that does not have my back. This is terrible busi... read more
Was in an accident 12-15-2022, A Mexican national passed me on left shoulder of a 2 lane one way. He admitted fault, Yet State farm denied claim, I had to file on my policy. This company sucks
Frequently asked questions about Chuck McFarland - State Farm Insurance Agent
How is Chuck McFarland - State Farm Insurance Agent rated?
Chuck McFarland - State Farm Insurance Agent has a 1.9 star rating with 1,660 reviews.
When is Chuck McFarland - State Farm Insurance Agent open?
Chuck McFarland - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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