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Chuck McFarland - State Farm Insurance Agent
- Insurance
- Seattle, WA
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
607 W McGraw St Suite A, Ste 107, Seattle, WA, 98119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't know what happened to this insurance, they used to be good. My experience when selling our property trying to get our balance for a prepaid policy has been a nightmare. The insurance agent is blaming the insurance and when I call directly they don't want to know anything about it. I am not sure who is lying but I should never have to wonder about that. Either they hire agents who are dishonest or their system is so disorganized that it is impossible for an agent to do his job. We sold the property in April of 2022. W... read more
Worst Customer Service Ever! I had to file a claim because my car was hit. It was not my fault yet State Farm treats customers horrible! Complete lack of communication then they would want me to jump as they snapped their finger to respond to their demands immediately. I was hung up on multiple times. I spent hours on the phone waiting on hold day after day. After 7 days I get a manager who just kept saying sorry… I asked for calls to be listen to and no response. He finally tells me I need a tier 2 specialist and he blind t... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 27, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 26, 2023, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, Total Loss Claims Department State Farm Mutual Automobile Insurance Company (25178) 1-800-State Farm 1-800-782-8332
We have had them for 30+ years no claims. When we had a small comprehensive for a smashed headlight it was frustrating and confusing to find out about their used part policy. Claims was very rude and condescending about the out of pocket we had to pay. Then we needed supplemental money to fix an electrical issue on dashboard related to the headlight circuit. They closed our claim and said it was not related because the repair shop indicated, and the shop/dealership said there was a recall on that part. THEY lied about it. Ou... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 26,2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 26, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the customer.
We have been with State Farm for home, car, and personal items for over 51 years. We began with State Farm in Il. with car insurance in 1972 and homeowners since 1979. We moved to ** in 1991 and kept all our insurance with them. We have never had a homeowners claim until we had roof and wind damage occurring January 16, 2022, after the storm named IONA. Here it is over 50 years later, and State Farm is refusing to cover it claiming that the damage happened before January 16. This is the actual reply we got from the State Far... read more
Business response:
To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 26, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 1, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, WCCS IO, Fire Weather & Cat - In Office 1-800-State Farm (1-800-782-8332) State Farm Florida
All I wanted to do was consolidate my wife's State Farm policy and my SF policy to one agent, hers. My current agent in Minnetonka refused to honor my request, repeatedly ignored communications - even blocked my calls -and my wife's agent said he had to handle it...so I got a quote from *********** that saved me $600 a year. *********** notified them of the cancellation in December, I called the Minnetonka office to confirm, they did, then I got an upcoming billing notice for January, the Minnetonkaoffice in a phone call sai... read more
Beware of this crooked company. I hit a deer a month ago. I still have not received payment for my totalled vehicle. They offered me $5,000 below market value and I had to hire an appraiser. They then settled with me and I still have not received my payment check. Not a good neighbor. I have been insured with State Farm for over 30 years. Not any more.
terrible agency in my local area They care less about long time customers
Worse than Terrible. No exaggeration. Pray you never have to deal with them. My wife was rear ended by a state darm customer and it has been an absolute nightmare. They never answer the phone, return calls. Then they try to rush and force you into a insulting settlement. If you can reach someone they ask you a question but fo not let you answer. They speak over you and never let you finish what you have to say. They show no sympathy and look at you as a extremely low dollar amount.
i was most recently in a car accident and found out the person who hit me has state farm and they are the worse company to ever do business with. can't create an account because the web site refuses to take my password or any password I use to get this claim taken care of. they don't know how to do anything right. I will never insure anything with this company and you get no where with them.
Business response:
Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 23, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 25, 2023, to address her concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, State Farm Injury Auto Claims 800-782-8332 State Farm Mutual
Frequently asked questions about Chuck McFarland - State Farm Insurance Agent
How is Chuck McFarland - State Farm Insurance Agent rated?
Chuck McFarland - State Farm Insurance Agent has a 1.9 star rating with 1,660 reviews.
When is Chuck McFarland - State Farm Insurance Agent open?
Chuck McFarland - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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