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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
607 W McGraw St Suite A, Ste 107, Seattle, WA, 98119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The drive safe program is not explained. I get good scores, yet only 1% discount. Called and no explaination. Maybe consider driving 5k a year. Never got an explanation of rate. Cancel program if you can't manage it. I'll give them 6 months, then I'm done.
Trisha C******* is very "cavalier" about the distress of others. There is a way to do your job when assessing a claim without insulting the customer about their own lived experience. I would love for her to live in the shoes of others when she's dealing with these claims and learn a bit of humility and empathy. In the end, renters insurance is the biggest scam in the real estate market with this now being demanded on any new leases. You may never see this or read this but if a customer sees her name come across your claim kn... read more
I have been a State Farm customer for over 60 years, and have never seen the total lack of response or consideration that I am now. My local agent is Dave Holloway in Meridian, MS. On April 5th, 2022 straight-line winds damaged by roof, blowing off shingles and a section of the roof vent. April 22, 2022: the claim was denied by Henry ******, an "External Claims Resource". We appealed and the claim was reviewed. June 26, 2022: we received a check from Jordan ****** to patch the roof and fix the ceiling damage. We did not acce... read more
Business response:
February 9, 2023 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ******* To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 7, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 9, 2023, to address her concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, WCCS I/O, Fire Weather and Catastrophe Claims State Farm Fire and Casualty 1-84... read more
Just spend 4 months flighting to get paid for a claim from one of their insured damaging my property. In the end they are only paying $6,000 of $13,000 of damage. Glad I do not have State Farm for my own insurance and will never use them! Absolute horrible customer service. You cannot get ahold of an adjuster and always have to call in to a "team" so you never can talk to the same person twice.
Business response:
February 9, 2023 Better Business Bureau 8100 N University Peoria, IL 61615 Re: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 7, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 6, 2023, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, State Farm Claims 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company
Lost my home and auto insurance because I filed a claim., even though I was found not liable for the incident and state farm didn't pay out one penny they still wouldn't keep me as a customer after years of being a customer .. I suggest if you're looking for insurance look somewhere else
Business response:
To Whom it May Concern, Thank you for the opportunity to reply to your correspondence dated February 7, 2023. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on February 10, 2023, to address his concerns. Sincerely, Underwriting Department Phone: 1-800-782-8332 State Farm Fire and Casualty Company
The local branch was very nice. I have no complaints about them. But when we actual had an accident the was not our fault, we waited 2 months for them to do anything and we had to make any moves. They never reached out to us and accident was not our fault. This is a very immature company. They are not for the customer. Of you are just paying premiums sure they are great, but the moment you need them to work for you well their customer service people are still working from home and don't give a fly about the customer. This is... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated February 6, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 9, 2023, to address her concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Claims – Total Loss 1-800-State Farm (1-800-782-8332) State Farm Mutual Automobile Insurance Company
Do not waste your money with this Insurance Company, they will drop your insurance for a minor Home damage from a Winter storm, $600 claim.
State Farm is HORRIBLE!!! my home flooded from an upstairs toilet. State Farm said they'd find a contractor for me. State Farm called to ask when contractor would start work and I told them and State Farm Claims agent said a check would be sent out to them immediately!! WELL, State Farm never PAID the contractor!!! I got left paying the $3500 bill!!!! State Farm NEVER Returned my calls nor my Emails!!! My Claim STILL states it is in REVIEW!!!! It was not my fault the toilet flooded, the home builder failed to install the Flu... read more
State Farm Insurance are scams not happy with my experience with them they over charging me every single month $50 more The company itself not good no good skills communication with corporate and agent also causing me DMV laps for my car insurance state farm will not take full responsibility of their mistakes on their end Too sad too bad I am going to get away from them.
Chuck McFarland - State Farm Insurance Agent has a 1.9 star rating with 1,660 reviews.
Chuck McFarland - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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