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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
607 W McGraw St Suite A, Ste 107, Seattle, WA, 98119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The worst experience I’ve ever had. From having to hold on the phone for hours, from not getting their correspondence, from not getting their quotes, from talking to rude people that don’t know anything, from having to pay extra on a rental car that I shouldn’t have, From dealing with inexperienced people, from dealing with their technical support, their terrible website, if you are thinking about going to StateFarm think again save yourself some trouble. I had to give one star for this company there should be no stars at al... read more
If you want something done, don’t go to State Farm. Worst insurance company out there.
Dodged a bullet here. Atrocious customer service before I even signed up for service. I attempted to get a quote online and their online quote system gets stuck and won't let me add my vehicle. I contacted the customer service number and after having my time wasted on voice cues I finally got a selection for "technical support with the website". When I selected this a woman answered the phone and told me that she is not technical support and the only thing she can do is put me through to a local agent. When I told her I want... read more
Avoid at all costs. They are denying hail damage due to it being the wrong color even though I have documentation of no previous damage, photos of the large hail, and security camera footage of it.
Business response:
Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 28, 2023. While we cannot share specific details in this public response, our WCCS-Deployed Team Manager contacted the complainant on May 4, 2023, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, WCCS- Deployed 1-800-State Farm (1-800-782-8332) Insert the applicable State Farm Insurance Company Name
Today I was contacted by a state employees rep by the name of Alvin S****** about a claim from 2020 from which he stated his company made a double payment. The rep was completely unprofessional and began threatening to send me to collections over a bill that has already been and wasn’t in fact a double payment. I advised him that I have proof of documentation/payment showing it wasn’t a double payment. The irate representative then stated what’s in his system is accurate and that he’s sending it to collections. Furthermore, ... read more
State Farm in my words is completely horrible company all together, I hit a coyote in my brand 2023 car with less than 200 miles on it, the date I hit the coyote was 04/05/2023. it is now 04/27/2023 and State Farm isn't cooporating with the body shop because the body shop that has my car isn't on their list of contracted collision bodyshops and that reasoning is because those shops use, used and refurbished car parts. State Farm isn't wanting to pay for my car to get fixed in full they are just wanting to pay for 2/3 of the ... read more
Very good experience with NYC agent - Jasmin was very helpful!!
I've been with State Farm for approximately 6 months. I had a claim in February that they Denied because the vehicle was previously fixed. By ******* *********with a windshield. The windshield continued to leak and messed up some interior items state farms. Told me they would replace it. I ended up buying a replacement just To find out they denied my claim because it was previously fixed by *******. I was advised that I would need to go back to ******* for reimbursement after they had take my car stereo to 2 different repair... read more
State Farm is not honest at all. Even when they admit they did something wrong, they still won't make the situation right. First off, I am not one to review companies like this but due to the current situation, I feel compelled. My daughter (20) yrs old was driving in her lane going down a straight road that has 2 lanes in each direction. The left lane was stopped due to a red light a couple hundred yards ahead. Someone in the left lane waved another person through the stopped cars not checking to see if the right lane was m... read more
Chuck McFarland - State Farm Insurance Agent has a 1.9 star rating with 1,660 reviews.
Chuck McFarland - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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