Chuck McFarland - State Farm Insurance Agent

Earl I 

on BBB

2 years ago

We have had State Farm Insurance for more than 30 years, but will be canceling our five policies. The settlement on the subject claim is insufficient but I accepted it because of the difficulty of communicating with State Farm Claims and because I became physically sick because of the stress of trying to talk to an actual person at State Farm Claims, the rudeness of some of the claims specialist, and their refusal to consider any of the listings of similar vehicles and other considerations. After I filed a claim onlineI I wa... read more

Keith W 

on BBB

2 years ago

Our state farm claims handler charged the other persons *********** insurance for repairs on our car that have never been completed, our 2008 c6 corvette has been sitting for over 6 months not fixed and WAS a daily driver now it sits unusable and unfixed, I called claims and a lady named Amari flat out refused to allow me to speak to a supervisor stating she didn't have to alow me, was extremely rude and unhelpful, I have been a state farm customer for 20 years, driving for 37 with NOT ONE accident, I have been a faithful cu... read more

Nadia G 

on BBB

2 years ago

After years with another insurance company and continuous rising of rates I decided to shop around and look for a better rate. Tried State Farm and all was great until weeks later they tell me they were dropping my auto policies because my husband had his license suspended for a non moving ticket 5 years prior to setting this new insurance up. When I asked why they would do that when his license is fine and valid currently I got attitude back from the agent who told me it has nothing to do with the here and now. Basically ga... read more

Richard T 

on BBB

2 years ago

They sent out an insurance adjuster to my heavily damaged house caused by wind which had damage to the roof, garage door, storm door and siding, it looked promising at first that I could get this all fixed until I received a call from State Farm telling me that their estimate for a new garage door, new storm door, front half of the roof because they refuse to put a whole new roof on and the rental of a 12 yard dumpster would come to a grand total of $5,000 and some odd change and they would put the check in the mail. I was l... read more

Piper W 

on BBB

2 years ago

I’ve honestly only had one interaction with state farm so far. My car was totaled by a state farm insured a few weeks ago, they were at fault. I recently received the letter from her company (state farm) asking me to reach out. I called the number today and got the nicest and most personable representative on the phone. Cody from state farm Texas was not only extremely helpful, he spoke to me like a real person instead of all business talk. This is the first positive interaction that I have had with insurance companies since... read more

DALE W 

on BBB

2 years ago

I have been denied a roof due to the last hail storm. but they admit that there is hail damage to everything on the roof steel vents, gutters. siding downspouts but not the singles ? wrote an estimate just about the same amount as my deductible. J*** **** roofing and other roofers quote says it is unfixable with alot of pics of hail damage. oddly enough that is the same thing they did in 2021 exact same quote almost verbatum. the president of the company was quoted that his priorities. are to his share holders not people fil... read more

Edgar R 

on BBB

2 years ago

Worst company ever. Have been dealing with them for 3 years trying to get our roof done and they only want to put patches and make our roof look unmatched with different colors. They are definitely the worst company to deal with. We recommend who ever has State Farm to make sure they get rid of them before it’s too late. 

Ms. Wilhite 

on BBB

2 years ago

I was intentionally backed into by State Farm insured Vehicle. State Farm took two week to look at my vehicle. The adjuster was out of town until Mo7th and denied my claim on 10th. The adjuster told me the driver said he wasn't driving and wanted proof. The driver said he sold the truck. The adjuster told me the damage on my vehicle was preexisting and I had no proof. My claim was denied again after the Go See. Anyway the vehicle was under a BEST Income business name registered to an address where the actually policyholder d... read more

Tyrone B 

on BBB

2 years ago

STATE FARM FRAUD!!! My vechile was hit on 4/17/23. My police report and claim was filed. I spoke with a state farm representative who confirmed that their insurer infact had active insurance during the collision and that my claim would be forwarded to a claims agent. I've been reaching out attempt after attempt on going 3 weeks now for updates, my phone number has been blocked and I've even sent out several emails. I had to call from a different number that was not on file to get in contact, I was assigned State Farm claims ... read more