Chuck McFarland - State Farm Insurance Agent

Barel T 

on BBB

2 years ago

This is one of the biggest scam companies in US I have 5 cars insured plus home owners plus business plus workers comp and after all that I have been treated like ***…… my wife got in accident which it wasn’t our fault the car have been seating at the shop over 4 months and they would not move a finger to do something to help there customers, over the phone they said they have no control of the field adjuster’s and i have to seat and wait as long it will takes but why do I need to wait so much to inspect my vehicle?? my clam... read more

Spencer L 

on BBB

2 years ago

Absolutely horrible. I was involved in an accident due to black ice that was unavoidable. No one in the accident was sited. I was insured and so was the other party by State Farm. Everything was filed and reported appropriately from both parties. Fast forward five months later, and I began to receive what were marked as “potential spam” calls on my phone. They then began calling a previous employer, so the next time they called, I answered. The person told me I owed State Farm over $15,000 to repair their clients vehicle bec... read more

Diane S 

on BBB

2 years ago

Was backed into by other vehicle, also a statefarm customer. No evidence of any at fault, so now says we both pay our own damages. My damages are far more than other vehicle. Guess this is how they handle this situation... They took the Well way out... 

Heath S 

on BBB

2 years ago

Failed us at every opportunity. Had to file a complaint with California Insurance oversight board. 

Mike W 

on BBB

2 years ago

I've been reading the negative reviews on here about State Farm and feel compelled to add another one with my experience with them. Over a month ago we had heavy wind damage in the area and some of my shingles blew up and folded over and at least one blew completely off the roof. I filed a claim as soon as I noticed it and send them a couple of pictures. A week or so later an inspector came to look at the roof and took the blown off shingle with him to get analyzed. I am now being told that my replacement policy does not nec... read more

Kenny S 

on BBB

2 years ago

If I could give a -5 I would. They were responsible to damage to my vehicle and after multiple days of calling and sitting on hold, being told I would receive a call back, placed on hold and disconnected from the call on their end. They essentially told me to get fucked. Worst customer service in the scam called insurance 

Karen P 

on BBB

2 years ago

One of the worst car insurances I have ever had. They never know what they are talking about. The will give you the run around and when it is time to receive any kind of refund you’ll be lucky to see it. I am still waiting on a refund it’s been over a month, I have another insurance and still have to call them and honestly just wish I never signed with them. 

Liang Y 

on BBB

2 years ago

My case closed with ****** dealer in April 2023; they don’t pay me back , the reason is that I don’t choose store from their list and my payment is above their estimate ; even if I am fully covered , but they still ignore me even if I email and call them for many many times ….. 

Misti M 

on BBB

2 years ago

StateFarm is the worst company to do business with. My daughter was involved in an accident March of 2022, not her fault, it is now May of 2023 and they still have not settled the claim. Another driver rear ended her while she was sitting still stopped behind a school bus. The kid claimed he was on his phone, even told the cop that. Her car was 5 days old at the time of the accident. Causing $5000.00 worth of damage and also diminished the value of her vehicle by $13,400. We had it appraised after the repairs were made. They... read more