Chuck McFarland - State Farm Insurance Agent

Michelle E 

on BBB

2 years ago

State Farm is a company waiting for a big lawsuit. I had a leaking pipe in the wall underneath my kitchen sink. I had standing water underneath my cabinets. The Adjuster, Latoria, argued with the mitigator about removing my cabinets without their permission. Had they not, I would have had mold. She made a false report, stating that my wood on the wall was molded and I have proof it wasn't. She said that it had been going on for a long period of time. If that were true, I would have mold, that's science. Do not do state farm ... read more

Jenny V 

on BBB

2 years ago

So disappointing. We filed our first claim after having them for 15 plus years. We had a water leak in our crawl space that was spraying upwards to our solid oak kitchen floors. Even after providing a water bill and an urgent letter from the water company stating a possible leak, State Farm denied our claim and said it was a “slow leak”. It’s absolutely disgusting. 

Rena Z 

on BBB

2 years ago

I have been with State Farm for around 10 yrs and in those 10 yrs my rates never go down if anything they ve went up. The agents office I use could use a trainNing session. As all I ve had was issues with this company. Like for example I added a new vehicle to my policy a month ago it’s still not on my policy as they are still working on it. Because they created me a new policy instead of adding it to the one I already have with 3 vehicles and a house and a boat. Which in return they s screwing me as I can’t set up my drive ... read more

Mercadez W 

on BBB

2 years ago

ZERO stars if I could. They told me a set price for auto /renters for my family. Told me it was 100% for sure and that I could cancel my other provider that we were with for 8 YEARS. So I did, everything was fine for a couple weeks, then they called me and told me they were dropping my family. Was rude and unconcerned and didn't give much of an explanation. So now I have 2 weeks to get it figured out. BE CAREFUL!!! 

MEGAN B 

on BBB

2 years ago

TERRIBLE! My car was totaled in late March (not our fault) The at fault party's insurance company sent a payoff check to state farm bank to...pay off the car. State farm bank SENT THE CHECK BACK...RUINING my credit and chances of financing a new vehicle. And we keep being told that they sent the check back due to not having the correct information when we were given proof that all of the correct info was sent over. Employees are hateful and rude and have a "not my problem" kind of mindset. Ok...why do I pay you hundreds of d... read more

Stephen C 

on BBB

2 years ago

The worst insurance company I ever dealt with. Carried State Farm insurance for years. Never had a DUI or a major accident. I even brought my son over and my fiance. My insurance just kept going up for no reason. $200 for liability every month this last year. For a vehicle I only put 3,000 miles on. Living in ********** county **. My agent would not go to bat for me. Found every reason to add something to my policy. But I could never find out what. Their website has no breakdown of your policy. I finally got new insurance st... read more

Macy M 

on BBB

2 years ago

I started a claim on 3/14, they sent out ******* to handle the water and mold damage the next day. I was told insurance companies cover water and mold removal, to not worry about my deductible. State Farm randomly cut a check to me, not *******, minus the deductible I wasn’t expecting to pay right then because I was told I wouldn’t have to. It’s been radio silence since. I’ve called, emailed, left voicemails, everything. No one will reach back out to me to have my vapor barrier and insulation replaced now. If I could give th... read more

Michael L 

on BBB

2 years ago

Possibly the worst company I've ever dealt with. Would give them a ZERO if I could. Let's be clear, they're not a good neighbor, they value profits over claims. They simply don't care. 

Lacey J 

on BBB

2 years ago

I was hit by a State Farm Insured Driver. It took them 2 weeks to "virtually" view my car and they gave me 4 days to find a different car. I work full time through the week, am not allowed to do personal business at work, and was basically forced into a car I had not seen or driven. Found it on the dealership's website and here I am 2 months later with a broke down vehicle that is going to cost over $1100 to fix and in today's market I had to finance over 20,000 for a 3-year used car - which was actually the cheapest around ... read more