Chuck McFarland - State Farm Insurance Agent

Johnny E 

on BBB

2 years ago

Horrible company and even worse customer service. They let someone commit insurance fraud on me and despite having witnesses that I wasn’t at fault they blamed me and let the other driver fraud them out of 50k. They then dropped me as a client. Boycott 

Lori D 

on BBB

2 years ago

I have been a StateFarm customer for a very long time. I have always been pleased with them however in Jan 2023 I saw a increase of 15 bucks, I called my agent and his response was everyone is going up unfortunately. Ok I can do 15 a month but now in June it went up 41 bucks, so in 6 months it has been raised nearly 66 bucks. I called my agent and he told me the same thing that he told me in Jan, that unfortunately everyone is going up. Mind you I have never filed a claim nor gotten any tickets with StateFarm. So basically t... read more

Umang P 

on BBB

2 years ago

Very horrible claim department service. I have just did claim for my new pick up truck All four Tires and rims stolen. I called them same day to move my truck to repair shops and asked them to it will be cover by State Farm or not that time I been told by them it will be covered by Insurence after that I tow my truck to repair shop which I choose. State farm told me tht they will fully covered Insurence. And now they are saying they never told me that and keep hanging phone calls on my face. Please don’t choose this Insurenc... read more

Larry y 

on BBB

2 years ago

I am older male 76 yrs an after careful examining state farm ins. for my car an trk decided to change over to them ! " BIG MISTAKE " Went with Jerrad Ragsdell Agency in Houstob, Tx area-- 1= Cannot ever reach him by phone 2=He tried to me get house ins. also at a later time an became very upset when i told him i had a better deal already 3=Paid cash an mysteriously my money wasnt ever on my bill an they threatened to cancel ins. 4=Found out later investigating that susposed money applied to someone else 5=This agent has not ... read more

Jennifer A 

on BBB

2 years ago

I would give State Farm zero stars if I could. I pay for road side assistance in my insurance. Yesterday I tried to use it and they informed me that all the providers are not available so I would have to pay out of pocket 185 for a tow that's only 6 miles, not over the 10 in the agreement. They also said I might be reimbursed... I said no. Why do I pay for roadside assistance? So they said first thing tomorrow morning at 8 am they will put me in for a tow. Why at 7:30am they are telling me there is no one available in their ... read more

Jourdin S 

on BBB

2 years ago

I had the best experience with State Farm Insurance. They are not my insurance company. Got in my first wreck 2 weeks ago. Young lady totaled my car. She has State Farm. It was her fault 100%, State Farm immediately took care of all my needs. Rental car that day. Went over all medical bills, and anything that was broken in crash. (glasses, car seats, etc) They paid for it all immediatly. And gave me an offer for my totaled car and it was way over what anyone said I would get. I had the best expeivence with them and it made t... read more

Brandi K 

on BBB

2 years ago

This is the worst company I have ever had to deal with in my life. They do nothing they say they will they lie!!!! 

Jennifer S 

on BBB

2 years ago

What do you really cover? I have had State Farm for 30 plus years. With no claims, I am going to be denied a bathroom leak on the second floor that went to the bottom floor ceiling. How were we to know there was a leak in the wall until the damage showed. I can't wait to find new insurance. 

Myra H 

on BBB

2 years ago

I’ve been a customer since 1998, homeowners insurance , car insurance , an life insurance, They sent me a letter in Dec saying I needed to do some things to my house so I had it painted, had roof inspected, like they asked me to, yet they sent me a letter saying my homeowners insurance would not be renewed in June, but I’ve been a LOYAL customer for 25 years never late on payments, my agents says he can’t really do anything, but what about 25 years worth of AMY MONEY their getting away with. In 25 years I filed one homeowner... read more