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Choctawhatchee Electric Cooperative

3.7

About this business

Choctawhatchee Electric Cooperative serves more than 40,000 residences and businesses in Walton and Okaloosa counties in northwest Florida. It is a nonprofit cooperative and is one of the largest of Florida s 15 electric cooperatives. CHELCO provides service via more than 3,300 miles of power lines. It was established in 1941 and is headquartered in DeFuniak Springs, Fla. It also serves portions of western Holmes and eastern Santa Rosa counties in Florida via offices in Baker, Niceville, Freeport and Santa Rosa Beach, Fla. 

Location details

1350 Baldwin Ave, De Funiak Springs, FL, 32435, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.780 reviews
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Brigit E. Wilder-Hall's profile image
Brigit E. Wilder-Hall 
8 years ago

CHELCO did an awesome job tonight restoring the power to our entire neighborhood!! Considering the storm didn't let up and yet they kept working and got us back in business! Thank you! 

Elizabeth Haffner's profile image
Elizabeth Haffner 
8 years ago

Thank you Chelco for restoring our power quickly! Be safe! 

David Thurmond's profile image
David Thurmond 
8 years ago

Great work restoring power tonight (2 Jan)! Thank you. 

Mike ModernAir Leonardi's profile image
Mike ModernAir Leonardi 
8 years ago
Selena M Henderson's profile image
Selena M Henderson 
8 years ago

I just got off the phone with a Chelco employee named LouAnn...she was the most rude, unhelpful person I've EVER dealt with in customer service. I wish I had the option to switch back to Gulf Power. She kept cutting me off, repeating the same thing, instead of even making an attempt to help me! I worked in customer service for 20 years, & would never have treated anyone the way she did me. She has no business in customer service....she was down right hateful! Worst experience ever!! 

Steve Foushee's profile image
Steve Foushee 
8 years ago

A bunch of money hungry people that don't care of anything else when they cut your electric off for less than a hundred dollars and done payed 200 dollars less than week before and told them be back in on Friday to pay the rest. We need a different electric company 

Dominic Childs's profile image
Dominic Childs 
9 years ago

...just got off the phone with Chelco. Woman on the phone sounded irritated with me calling in an outage at 9pm. Would it kill you to show compassion/empathy? 

Jenny Barton's profile image
Jenny Barton 
9 years ago

CHELCO is the best co-op around. They are always quick to respond and do their best to give us great service. 

Scott Clary's profile image
Scott Clary 
9 years ago

Frequently asked questions about Choctawhatchee Electric Cooperative

How is Choctawhatchee Electric Cooperative rated?

Choctawhatchee Electric Cooperative has a 3.7 star rating with 80 reviews. 

When is Choctawhatchee Electric Cooperative open?

Choctawhatchee Electric Cooperative is closed now. It will open at 8:00 a.m. 

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