Chief/Bauer Service Experts

RONALD B 

on BBB

a year ago

I am very pleased with the service that I received. The furnace technician was knowledgeable and highly efficient. He provided great answers to my questions. 

Martin O 

on BBB

a year ago

I just had ******************* with another technician who changed out the evaporator coil on my 7 year old Daiken AC System. Excellent service, available 24/7 at no extra charge, no up charge on warranty parts for my AC system, ******************* and address all of my questions. Also excellent delivery time on the replacement coil. I recommend Service Experts to all of my friends and *********** Clients. Keep up the great work!!!! 

Martha A 

on BBB

a year ago

I signed a service contract under duress, I had Covid. A hard sales pitch hit me, the salesman knew I was sick, but I have no one to blame but myself for not reading what I signed. If you are given a contract from them to sign, run. Its binding forever. On another note, without my knowledge, $5.00 /month (one month it was $15.00 due to their software changes) was automatically deducted from my bank account. I never gave my permission to auto deduct any amount from my bank account, and was never notified of the automatic dedu... read more

Cathy W 

on BBB

a year ago

They installed a faucet on the outside of my house and put it in the same hole the old one was. And charged me $500. I complained, and they said they would give me a refund of two hundred and sixty four dollars and ninety nine cent. That was in march I still have not received a refund. 

Stephanie M 

on BBB

a year ago

We wanted to have a maintenance check done on our AC and are very pleased with the service call we had with *************** today! They found and issue and fixed it, as well as gave us a list of all the items they checked while here. Each person we talked with, as well as the technician, were both friendly, professional and helpful. We HIGHLY recommend ***************. 

Carlene M 

on BBB

a year ago

**** was great tech came is got the job done reasonable price. Will definitely use them again. 

Rosalie Strassner Rosenthal 

on BBB

a year ago

Overpriced paid for leak in dishwasher plus parts. Never fixed problem and said buy a new dishwasher also coned me into buying a special promotion fee monthly. Now they wont call me back for a help installing a new dishwasher. Never received an invoice 

Nancy E 

on BBB

a year ago

I feel everyone who worked with me from the scheduler to the technician to the sales rep worked to give me the best customer experience and **********************. Time was taken to educate me about the possible options and this allowed me to make the best decision for me. I am comfortable recommending this company. 

Norma L 

on BBB

a year ago

I was very pleased with how my plumbing issue was handled by **********************, *********************. His expertise and professionalism were excellent. I did have a problem with a young man from corporate that was in the local office for a few days to tag along with the tech. He was very pushy and almost convinced me I should buy a new water heater because mine was old. He actually made it leak. I called ******* at 10pm and the plumber was out the next day correcting the problem that he had not created. Thank you, ****... read more