Chief/Bauer Service Experts's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chief/Bauer Service Experts

4.1

About this business

Chief/Bauer Service Experts has been serving the Champaign area for 60 years providing heating, air conditioning, and indoor air quality services. 

Location details

520 N Hickory St, Champaign, IL, 61820, United States

Get directions
4.11,735 reviews
Select a rating
Phil T's profile image
Phil T 
a year ago

Excellent service, on time and thorough. **** discussed future maintenance with suggestions on future replacement options. Would not consider using anyone else. Top notch. 

john d's profile image
john d 
a year ago

Had a service call with Pine State Services. Was quoted directly to me, a price of "about $500 ". Received an invoice for $740. Asked for a *************** breakdown Pine State said they would not provide any detail on the that basis. Have filed a complaint with the ***** ************************* 

Peggy J's profile image
Peggy J 
a year ago

I have used ************ Service Experts for many years - over 20 and they are always prompt, courteous and knowledgeable. They have installed 2 new systems in the last 20 years and I could not be more pleased with their service, products and the people you deal with. A rare find in todays world. I will always recommend them to anyone who asks for an HVAC you can trust. 

Richard B's profile image
Richard B 
a year ago

We are in the Advantage program and have been very satisfied by Service Experts timely responses and their continuous support in having a good running system in our home. 

Bill M's profile image
Bill M 
a year ago

The guys from *************************** came today after I called about a busted water heater Ive been with ************************* for over 25 years and have received nothing but professional service. Every tech thats come to my home was thorough and knowledgeable. If Im around for another 25 years I hope they are also. Thank you *************************. 

Bryan B's profile image
Bryan B 
a year ago

Best heating and AC company in ********. I have used them for years and have never had a single issue. They arrive on time, always send a technician that has experience with the particular maintenance issue I called about AND their prices are always very fair and reasonable. 

Suzanne M's profile image
Suzanne M 
a year ago

I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more

Business response:

Please send copies of your statements with the charges highlighted to ******************************************************************************* with your service address and a good contact number and we will investigate and follow up with you. 

Marilyn S's profile image
Marilyn S 
a year ago

************************* serviced my system today. He was prompt, pleasant, thorough and answered my questions. I appreciated his service. 

Charlie R's profile image
Charlie R 
a year ago

Service and personnel were great. They did a thorough job and answered all questions. Pleasant to deal with. Highly recommend them. 

Business response:

Thank you for this great review and recommendation! 

Frequently asked questions about Chief/Bauer Service Experts

How is Chief/Bauer Service Experts rated?

Chief/Bauer Service Experts has a 4.1 star rating with 1,735 reviews. 

When is Chief/Bauer Service Experts open?

Chief/Bauer Service Experts is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com