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Chief/Bauer Service Experts
- Heating & Air Conditioning/HVAC
- Champaign, IL
About this business
Location details
520 N Hickory St, Champaign, IL, 61820, United States
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I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more
Business response:
Please send copies of your statements with the charges highlighted to ******************************************************************************* with your service address and a good contact number and we will investigate and follow up with you.
I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more
I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more
I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more
Business response:
Please send copies of your statements with the charges highlighted to ******************************************************************************* with your service address and a good contact number and we will investigate and follow up with you.
I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more
I've had an account for HVAC maintenance for 15 years, and bought a brand new system during that time from them. This company has LOST MY TRUST ENTIRELY. I've been trying to resolve an overpayment problem now with them since August. For whatever reason, when I changed payment methods in August, they began charging me a monthly payment on BOTH the new card and the old card. Additionally they charged me three extra payments in August 2023 that I did not owe, claiming that I had never been billed for ****** May, and June 2023. ... read more
Business response:
Please send copies of your statements with the charges highlighted to ******************************************************************************* with your service address and a good contact number and we will investigate and follow up with you.
************************* serviced my system today. He was prompt, pleasant, thorough and answered my questions. I appreciated his service.
************************* serviced my system today. He was prompt, pleasant, thorough and answered my questions. I appreciated his service.
************************* serviced my system today. He was prompt, pleasant, thorough and answered my questions. I appreciated his service.
Business response:
We do our best to provide every customer with superior ********************** and it is always nice to hear positive feedback!
Frequently asked questions about Chief/Bauer Service Experts
How is Chief/Bauer Service Experts rated?
Chief/Bauer Service Experts has a 4.2 star rating with 1,962 reviews.
When is Chief/Bauer Service Experts open?
Chief/Bauer Service Experts is open now. It is open 24/7.
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