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Chicago Trolley & Double Decker Co.

3.8

About this business

Ride through Chicago on an open-air, red or green trolley, and enjoy a narrated Windy City tour led by a knowledgeable and entertaining driver. Take time at the various stops to explore some of Chicago's first-rate museums and attractions, and catch a meal at the Rain forest Cafe or other nearby restaurants. Re-board at any stop along the 13-mile route. Call for departure times and locations. Tours are open year-round. 

Location details

4400 S Racine Ave, Chicago, IL, 60609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8409 reviews
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Mike Kornbluth's profile image
Mike Kornbluth 
9 years ago

Stay away from this company. They don't run enough buses on a busy weekend. If you end up on the bottom of the bus you get no air (although the company (John W) said a "few" have air that works. Plus the windows aren't clear so you can't see out. When I called the company from the bus I was asked if I ever took public transportation. Yes I have and I expect better even from public transit. At least their windows slide all the way open to let air in. Stay away! 

Business response:

Sorry to hear of your unsatisfactory experience, Mike. We'll definitely take this feedback to heart - always out to put the experience of our customers first! 

Eddie Guillen's profile image
Eddie Guillen 
9 years ago
Dana Wiyninger's profile image
Dana Wiyninger 
9 years ago

Good until we waited for 55 minutes at stop #11 and no trolley. Bummer- will not use again :(. 

Business response:

We are so sorry to hear that Dana! Please private message us with more details so we can learn more about the situation. 

Traci Darrow Lanning's profile image
Traci Darrow Lanning 
9 years ago

We had a great tour. It was so nice being able to hop off and tour the area and hop back on to go to the next attraction. Kent was the best tour guide even though he liked the Sox!! Go Cubs!! 

Business response:

We are so glad to hear you enjoyed it, Tracy! 

Marcy Merkle's profile image
Marcy Merkle 
10 years ago
Reginald Smith's profile image
Reginald Smith 
10 years ago
Kerri Breveard's profile image
Kerri Breveard 
10 years ago

Bus tour was great, but one of the drivers (John) was the rudest jerk ever!!!! 

Shun Crigler's profile image
Shun Crigler 
10 years ago

The tour was great and convenient and our tour guide Kent was great so much excitement and very informative!!! 

Nick Johnson's profile image
Nick Johnson 
10 years ago

Frequently asked questions about Chicago Trolley & Double Decker Co.

How is Chicago Trolley & Double Decker Co. rated?

Chicago Trolley & Double Decker Co. has a 3.8 star rating with 409 reviews. 

When is Chicago Trolley & Double Decker Co. open?

Chicago Trolley & Double Decker Co. is closed now. It will open tomorrow at 9:00 a.m. 

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