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540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Everything was great. Beautiful hotel, room and view. Service was superb.
Business response:
Thank you for taking the time to share your wonderful experience with us, Angie! We hope you're able to join us again soon.
Business response:
We are curious as to what could have been improved about your experience, Bekah. Will you send us a private message with your email address, reservation number, and a bit more detail about your visit?
My husband and I checked in (he is Platinum status) yesterday. Upon entering our room on the 40th floor, we were SHOCKED to find someone else in our room. In bed. Imagine her surprise also!!! We returned to the front desk to inform them of this major mix up. We were moved to another room on the same floor. This time, we were put in a room immediately next to the elevator so guess what we heard ALL NIGHT LONG?? Yep...the roar of the elevator which sounded like a snow plow scraping the ground every time it was used. This is ho... read more
Business response:
We are very concerned to hear this, Susann. Could you Direct Message us your contact email? We'd like to sort all of this out.
The place is expensive but it’s convenient for shopping, dining and so much more.
Room was very clean, soft bed& pillows (That goes along way) Just wish we had a microwave in our room. staff was very friendly check in and out. Door guy was very friendly as well
Business response:
Thank you for sharing your wonderful review. It's a delight to hear you enjoyed a well rested evening, Dawndria. Do you mind sharing a fond moment you've had with us.?
Business response:
Thank you for the review, Suzidave! What was the highlight of your stay with us?
The city view is amazing. The rooms are transitioning due to an entire hotel remodel but you aren't really aware of noise or dust. Staff is A+ and attentive to anything and everything. My one complaint is the steep valet prices, $61,a night if you drive your own car to park, $48 for self park. But its my understanding that the parking company is not owned by the hotel and the prices are very competitive.
Business response:
Thank you for the kind review, Debbie! We're pleased that you had a wonderful visit with us and we appreciate your understanding about the parking prices. What's your favorite moment from your trip to Chicago?
Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews.
Chicago Marriott Downtown Magnificent Mile is closed now. It will open at 9:00 a.m.
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