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Chicago Marriott Downtown Magnificent Mile
- Hotels
- Chicago, IL
About this business
Location details
540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Online states that the rooms have bath tubs. When we got into the room it had been renovated which looks nice but with no bath tub. After a long day of walking in Chicago all I wanted to do was relax in a tub. When I complained all they did was give me 3,000 reward points... Checked out today after staying for three nights and looked at the bill. Was charged valet parking and three days worth of self park. Never did we valet, and we paid for the self park once we left the parking garage. The total cost for that was $205 and ... read more
Business response:
Hello Mary. Could you please direct message us your reservation name and email address so we can further look into this? Thank you.
Business response:
Thank you for taking a moment to rate us, Dennis. What has been the most memorable moment of your time with us?
Business response:
We're sorry to hear that your experience with us was inadequate, Kelly We appreciate the opportunity to discuss the matter with you further. If you would please respond with your email address, we will have a member of our staff contact you directly. Thank you and have a good evening.
Business response:
Thank you for taking a moment to rate us, Michael. What has been the most memorable moment of your time with us?
Business response:
Thank you for the great review, Laura. Was there a part of your stay that you enjoyed the most?
I love this Marriott! We’ve stayed there many times on our visits to Chicago. They treat us very well on check in. The reason it’s a 4 and not a 5 is we asked for a pack and play by phone the night before, at check in and we had to call 3 more times before it was finally brought to our room 3 hours later. We also only had 3 towels for 5 people. But when we called for them they came quickly! Overall I love staying there. The atmosphere is sweet and festive!!
Business response:
We're so happy to hear you enjoyed your stay with us this holiday season, Jennifer! We hope you're all able to join us again soon.
Business response:
We're thrilled to hear that you've had a 5-star stay with us, Mike! What's been the highlight of your visit?
All my requests through the Marriott app were fulfilled. I wish they would give Lifetime Platinum guests breakfast on the weekends though! The best location on the Magnificent Mile!
Business response:
We're delighted to hear that, David! It's our pleasure to make sure you have an unforgettable experience with us and we can't wait to welcome you back soon.
Located in a great area with great staff and management.
Business response:
We are concerned to hear this, Amanda. If possible, please send us a private message with your confirmation name and email. We would like to follow up with you directly. Thank you.
Frequently asked questions about Chicago Marriott Downtown Magnificent Mile
How is Chicago Marriott Downtown Magnificent Mile rated?
Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews.
When is Chicago Marriott Downtown Magnificent Mile open?
Chicago Marriott Downtown Magnificent Mile is closed now. It will open on Monday at 9:00 a.m.
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